Senior Information Security Engineer

Job Description

Who we are Were a leading, global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands, the worlds largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. Thats digital trust for the real world. Job summary The Security Operations Center (SOC) provides DDoS detection and mitigation services for DigiCert and customers networks. The SOC also provides all Customer Support capabilities for the UltraSecurity service. We are seeking a Senior Information Security Engineer to support our ever-growing customer base. The hours for this role are from 8:30am - 6:30pm, 4 days/week. (Bangalore Time) What you will do Exhibit a proactive security mindset to defend customer networks from DDoS attacks. Follow runbooks to conduct DDoS attack mitigation and response. Conduct deep analysis of customer traffic and mitigations to improve customer response. Handle escalations from associate SOC engineers. Assist with complex attacks to refine mitigation strategies. Monitor customer networks and mitigate DDoS attacks. Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks. Manage engagements with white glove and strategic customers. Assist in the creation and updating of SOC policies and processes. Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers. Assist customers with resolving technical issues within the UltraSecurity services. What you will have Exhibit a proactive security mindset to defend customer networks from DDoS attacks. Follow runbooks to conduct DDoS attack mitigation and response. Conduct deep analysis of customer traffic and mitigations to improve customer response. Handle escalations from associate SOC engineers. Assist with complex attacks to refine mitigation strategies. Monitor customer networks and mitigate DDoS attacks. Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks. Manage engagements with white glove and strategic customers. Assist in the creation and updating of SOC policies and processes. Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers. Assist customers with resolving technical issues within the UltraSecurity services. Nice to have PSAA (Practical SOC Analyst Associate) certification. CompTIA CySA, CASP, or SecurityX certifications. Experience with Arbor equipment and Sightline Threat Management system. Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support #LI-SD1