7 Arbor Jobs

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Overview: As a Senior Technical Writer, you will be responsible for working independently on information development projects. You will collaborate with cross-functional teams to produce high-quality content and contribute to larger team on projects as needed. Required Skills: 2+ years of experience in writing about enterprise software, ERP systems, or similar applications Working knowledge of any CRM application like Salesforce.com, Siebel, PeopleSoft, or Oracle Demonstrate track record in delivering innovative and high-quality documentation and working based on broad objectives and with minimal handholding Ability to collaborate with subject matter experts to research software products, understand requirements, determine functionality and design features, and communicate effectively to the user Skilled in core information development processes: content planning, content creation, content review Excellent communication skills and impeccable attention to detail Strong writing and editing skills. Strong technical skills, with the ability and enthusiasm to quickly learn how the system works. Skilled in time management, able to meet tight deadlines with multiple deliverables Knowledge of core technical communication concepts, topic-based authoring, minimalism and task-oriented design Senior-level experience with structured authoring and developing modular content for single-sourcing and reuse. Experience using various style guides, such as the Microsoft Manual of Style Experience in writing content using authoring tools such as Arbortext Editor Exposure to SaaS/Cloud-based business applications Job Responsibilities: Produce high-quality documentation that is appropriate for its intended audience. Work with internal teams and cross-functional teams on documentation requirements. Keep up with the rapid changes in products and constantly strive to improve the documentation. Ability to quickly grasp complex technical concepts and make them easily understandable Analyse existing and potential content, focusing on reuse and sing-sourcing opportunities Responsible for working independently on projects Develop release notes, user guides, and administrator guides for all product lines, with cohesive content and great formatting visuals. Write clear, concise, and complete step-by- step procedures for technical products and solutions Create architecture, flow, and process diagrams to increase the visual/graphical content to complement/substitute textual content where applicable Write the content in the authoring tools like Arbor text Editor as per the existing style guides and procedures Guide and work with other technical writers in the team for scoping, assigning and managing tasks to ensure their timely completion Provide technical, structural, and infrastructural strategy for the team Meet all deadlines, while maintaining high quality and standard of the deliverable. Nice-to- have Skills/Experience: Working knowledge of Arbor text Editor Exposure to Agile development methodologies Life at PTC is about more than working with today s most cutting-edge technologies to transform the physical world. It s about showing up as you are and working alongside some of today s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Job Overview: As a Senior Technical Writer, you will be responsible for working independently on information development projects. You will collaborate with cross-functional teams to produce high-quality content and contribute to larger team on projects as needed. Required Skills: 2+ years of experience in writing about enterprise software, ERP systems, or similar applications Working knowledge of any CRM application like Salesforce.com, Siebel, PeopleSoft, or Oracle Demonstrate track record in delivering innovative and high-quality documentation and working based on broad objectives and with minimal handholding Ability to collaborate with subject matter experts to research software products, understand requirements, determine functionality and design features, and communicate effectively to the user Skilled in core information development processes: content planning, content creation, content review Excellent communication skills and impeccable attention to detail Strong writing and editing skills. Strong technical skills, with the ability and enthusiasm to quickly learn how the system works. Skilled in time management, able to meet tight deadlines with multiple deliverables Knowledge of core technical communication concepts, topic-based authoring, minimalism and task-oriented design Senior-level experience with structured authoring and developing modular content for single-sourcing and reuse. Experience using various style guides, such as the Microsoft Manual of Style Experience in writing content using authoring tools such as Arbortext Editor Exposure to SaaS/Cloud-based business applications Job Responsibilities: Produce high-quality documentation that is appropriate for its intended audience. Work with internal teams and cross-functional teams on documentation requirements. Keep up with the rapid changes in products and constantly strive to improve the documentation. Ability to quickly grasp complex technical concepts and make them easily understandable Analyse existing and potential content, focusing on reuse and sing-sourcing opportunities Responsible for working independently on projects Develop release notes, user guides, and administrator guides for all product lines, with cohesive content and great formatting visuals. Write clear, concise, and complete step-by- step procedures for technical products and solutions Create architecture, flow, and process diagrams to increase the visual/graphical content to complement/substitute textual content where applicable Write the content in the authoring tools like Arbor text Editor as per the existing style guides and procedures Guide and work with other technical writers in the team for scoping, assigning and managing tasks to ensure their timely completion Provide technical, structural, and infrastructural strategy for the team Meet all deadlines, while maintaining high quality and standard of the deliverable. Nice-to- have Skills/Experience: Working knowledge of Arbor text Editor Exposure to Agile development methodologies ?

Who we are Were a leading, global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands, the worlds largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. Thats digital trust for the real world. Job Summary The Security Operations Canter (SOC) provides DDoS detection and mitigation services for DigiCert and customers networks. The SOC also provides all Customer Support capabilities for the UltraSecurity service. We are seeking a Senior Information Security Engineer to support our ever-growing customer base. What You Will Do Exhibit a proactive security mindset to defend customer networks from DDoS attacks. Follow runbooks to conduct DDoS attack mitigation and response. Conduct deep analysis of customer traffic and mitigations to improve customer response. Handle escalations from associate SOC engineers. Assist with complex attacks to refine mitigation strategies. Monitor customer networks and mitigate DDoS attacks. Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks. Manage engagements with white glove and strategic customers. Assist in the creation and updating of SOC policies and processes. Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers. Assist customers with resolving technical issues within the UltraSecurity services. What You Will Have 5+ years of experience in cybersecurity operations, including ticket triage, escalations, alerting. Experience with DDoS attacks and mitigations a plus. CompTIA Network+ and Security+ certifications. Familiarity with tools such as Zendesk ticketing systems, Atlassian suite or services. Fluent in writing and speaking English. Excellent written and verbal communication skills, as well as interpersonal skills. Demonstrated ability to engage in continuous learning and applying strong analytical skills to respond to customer needs and problem-solving. Understanding of IPv4, low level networking and protocols, to include DNS, and how they relate to the security risk landscape. Understanding of and ability to explain the OSI Model. Nice to Have PSAA (Practical SOC Analyst Associate) certification CompTIA CySA, CASP, or SecurityX certifications Experience with Arbor equipment and Sightline Threat Management system Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support #LI-SD1 __PRESENT

Location: Trivandrum, India About us At Arbor, we re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role We are looking for an experienced and highly skilled .NET Product Engineer to join our our Engineering team and help us deliver high-impact features and specifically contribute to the advancement of Arbor products. The remit and focus of the role is to collaborate with cross-functional teams to deliver high quality software and infrastructure projects. It s a broad and exciting role, so we re looking for someone up for a challenge - if you re a collaborative and a skilled .NET Engineer, this is the role for you. Core responsibilities Understand the requirements, design and develop .Net projects Troubleshoot and fix problems independently Be part of the scrum team and equally contribute to the overall delivery Communicate the daily progress of tasks and risks to Stakeholders Understand business domain including process flow and data flow for existing enterprise architecture Participate in Technical discussions and contribute to the same About you 3-4 years experience in .NET, C#, ASP.Net MVC Good understanding of Object-Oriented Programming (OOPS) principles Knowledge in SQL Server and RDBMS concepts Good experience in debu

Who we are Were a leading, global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands, the worlds largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. Thats digital trust for the real world. Job summary The primary focus for this position is to assist with the onboarding of new customers, new services, and creation of effective service templates primarily in our UltraWAF service. The engineer also checks system conditions, designs, and updates procedural manuals to reflect changes in the environment, maintains a record of changes made to the networks and is responsible for ensuring network security. The engineer can be called any time in case of system failure. What you will do Deploy, adjust, and troubleshoot customer services on the UltraWAF and Proxy services during their shift. Upload and deploy x509 certificates. Build and maintain WAF policies. Tune WAF policies to eliminate false-positives. Build custom rules to support customer objectives. Build and deploy responder policies to to manage customer traffic. Provide support during application-layer DDoS attacks. Monitor and manage activity from bots and other automated web clients. Assist in the creation and updating of SOC and SCM processes related to the UltraWAF and Proxy services. Manage customer provisioning on the above services. What you will have Knowledge of application-layer proxies. Knowledge of network-layer proxies. Understanding of x509 certificates and TLS. Knowledge of HTTP requests and responses. Understanding of virtual patching and web application CVEs. Experience working in a Security Operations Center. Fluent in writing and speaking English. Excellent written and verbal communication skills, as well as interpersonal skills. Demonstrated ability to engage in continuous learning and applying strong analytical skills to respond to customer needs and problem-solving. Nice to have Experience with Arbor equipment and Sightline Threat Management system. Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support #LI-SD1

Who we are Were a leading, global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands, the worlds largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. Thats digital trust for the real world. Job summary The Security Operations Center (SOC) provides DDoS detection and mitigation services for DigiCert and customers networks. The SOC also provides all Customer Support capabilities for the UltraSecurity service. We are seeking a Senior Information Security Engineer to support our ever-growing customer base. The hours for this role are from 8:30am - 6:30pm, 4 days/week. (Bangalore Time) What you will do Exhibit a proactive security mindset to defend customer networks from DDoS attacks. Follow runbooks to conduct DDoS attack mitigation and response. Conduct deep analysis of customer traffic and mitigations to improve customer response. Handle escalations from associate SOC engineers. Assist with complex attacks to refine mitigation strategies. Monitor customer networks and mitigate DDoS attacks. Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks. Manage engagements with white glove and strategic customers. Assist in the creation and updating of SOC policies and processes. Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers. Assist customers with resolving technical issues within the UltraSecurity services. What you will have Exhibit a proactive security mindset to defend customer networks from DDoS attacks. Follow runbooks to conduct DDoS attack mitigation and response. Conduct deep analysis of customer traffic and mitigations to improve customer response. Handle escalations from associate SOC engineers. Assist with complex attacks to refine mitigation strategies. Monitor customer networks and mitigate DDoS attacks. Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks. Manage engagements with white glove and strategic customers. Assist in the creation and updating of SOC policies and processes. Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers. Assist customers with resolving technical issues within the UltraSecurity services. Nice to have PSAA (Practical SOC Analyst Associate) certification. CompTIA CySA, CASP, or SecurityX certifications. Experience with Arbor equipment and Sightline Threat Management system. Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support #LI-SD1

Location: Trivandrum About us At Arbor, we re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role We are looking for an experienced and collaborative Senior DevOps Engineer to join our DevOps team and help us improve the resilience and performance of the Arbor platform, enabling the business to rapidly scale. The remit and focus of the role is to use metrics and tooling to collaborate with the solution architect and engineering teams to continuously fix and/or improve the architecture, infrastructure and the way we work. It s a broad and exciting role, so we re looking for someone up for a challenge - if you re a highly technical and diligent Engineer, this is the role for you. Core responsibilities Work with the Head of Platform and Head of SRE to identify improvements within the platform infrastructure and implement plans to address Work with the Platform teams to improve the maturity of all components within the system, including ensuring High Availability, and adequate testing and DR plans Contribute to improving our CI/CD pipelines and providing patterns of deployment Assist in incident response and resolution, and subsequent post-mortems and retrospectives Participate in tech-talks and team based learning to ensure knowledge is spread Document obsessively, relying on Playbooks/Runbooks and systems documentation to aid knowledge transfer About you Copy and paste bullet pointed list of Key Result Areas from Job Description Extensive experience of DevOps Engineering and operating a large scale platform Extensive experience of distributed cloud