Senior Implementation Analyst

Senior Implementation Analyst

Experience Required: 4 to 6 Years

Location: VidyaVihar (West), Mumbai- 400086, Maharashtra,India

Employment type: Full-Time Permanent

Duration: N/A

About Us:

Convergence IT Services Pvt. Ltd. is a product-based IT company located in Vidyavihar, India. We have 10 years of experience providing HRMS Solution to various industry leaders. Our flagship product, Uknowva, is a comprehensive HRMS solution that helps businesses streamline their HR processes and improve employee engagement.

To apply, share your updated resume on career@convergenceservices.in or check out our websites.

Company website: https://uknowva.com/hrms

Linkedin: https://www.linkedin.com/company/uknowvaplatform/

Position Summary:

Senior Implementation Analyst

Key Responsibilities:

• Gather and analyze business requirements and translate them for the development team.
• Collaborate with developers to ensure client requirements are met during product development.
• Prepare detailed requirement specifications, functional documentation, and UI guides.
• Evaluate and analyze business processes through data collection, task analysis, and workshops.
• Design and execute test cases, scripts, and scenarios to validate solutions.
• Document complex business processes and workflows clearly.
• Coordinate testing and validation with various business units.
• Manage and respond to daily change requests to maintain project timelines.
• Draft clear user stories, business requirement documents, and solution outlines.

Required Skills & Qualifications:

• Strong understanding of HRMS systems and HR operations (PF, ESIC, Mediclaim, Payroll, Recruitment, Compensation & Benefits, etc.).
• Excellent verbal and written communication skills to interact with clients, developers, and product teams.
• Proficient in MS Excel (including formulas related to HR processes), Word, and Outlook.
• Analytical mindset with strong problem-solving abilities.
• Comfortable working with various user personas across departments.
• Detail-oriented with experience in drafting functional documents and test cases.

Educational Background:

• Bachelors degree in any relevant field from a recognized institution.
• Masters degree in Human Resources or a related specialization is a plus.