Senior Front Office Executive

0 years

2 - 3 Lacs

Posted:6 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Leadership and management: Supervise, train, and motivate front office staff like receptionists, and ensure the front desk team completes duties on time.
  • Guest and client relations: Act as a senior point of contact, handle complex inquiries and escalated complaints, and ensure a high level of customer satisfaction.
  • Administrative oversight: Oversee or perform administrative tasks such as managing correspondence, scheduling appointments, maintaining organized filing systems, and managing incoming and outgoing mail and packages.
  • Operational management: Ensure the reception area is tidy, manage office supplies, and maintain the organization of necessary stationery and materials.
  • Communication and coordination: Manage phone calls, emails, and other communication channels, directing them to the appropriate departments or individuals.
  • Financial and record-keeping: Assist with or oversee tasks like bookkeeping, issuing invoices, and maintaining records of office expenses.

Job Type: Full-time

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

  • Food provided
  • Leave encashment

Work Location: In person

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