Strong command of the English language, both spoken and written. Proficiency in front office management software. Strong mathematical and analytical skills. Diploma or Degree in Hotel Management. Minimum of 7 years of experience in front office operations as a Front Office Associate (FOA) or above. Excellent grooming standards and a professional, presentable appearance. Strong interpersonal and communication skills; must be soft-spoken with good listening ability. Proven ability to handle guest complaints effectively and ensure smooth check-in/check-out processes. High level of dedication, passion for hospitality, and readiness to work hard. Willingness to commit to at least two years with the organization. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
The Reservation Executive will be responsible for managing the hotel’s room reservations efficiently and accurately, ensuring maximum occupancy and revenue while maintaining excellent guest satisfaction. The role requires strong communication, organizational skills, and attention to detail. ⸻ Key Responsibilities Handle all reservation inquiries through phone, email, online booking platforms, and in person. Maintain up-to-date knowledge of room types, rates, packages, promotions, and special offers. Input, update, and manage reservations in the Property Management System (PMS) accurately. Coordinate with the Front Office, Sales, and Housekeeping teams to ensure smooth guest check-ins and room availability. Process cancellations, modifications, and special requests as per hotel policies. Upsell room categories, packages, and additional services to maximize revenue. Ensure guest details and booking information are recorded correctly and securely. Handle group bookings, travel agent reservations, and corporate accounts efficiently. Respond promptly and professionally to guest queries, complaints, or feedback regarding reservations. Generate daily/weekly/monthly reservation and occupancy reports for management. Stay updated with industry trends and competitors’ rates to support revenue strategies. ⸻ Qualifications & Requirements Diploma/Degree in Hotel Management or a related field. Minimum 2–3 years of experience in hotel reservations, front office, or related roles. Proficiency in hotel reservation software (PMS) and MS Office applications. Excellent command of English (spoken and written); knowledge of regional or foreign languages is an advantage. Strong communication, interpersonal, and customer service skills. Ability to handle pressure, multitask, and work in a fast-paced environment. Professional grooming and a pleasant personality. Sales-oriented mindset with a focus on upselling and revenue generation Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Role Overview The Housekeeping Manager will be responsible for overseeing the entire housekeeping operations of the resort. The role requires maintaining the highest standards of cleanliness, hygiene, and guest comfort, while ensuring smooth coordination within the housekeeping team. ⸻ Key Responsibilities Supervise, train, and motivate the housekeeping team to deliver exceptional service standards. Plan, organize, and allocate daily cleaning tasks to ensure guest rooms, public areas, and back-of-house facilities are well maintained. Monitor housekeeping supplies, linen, and guest amenities; maintain accurate inventory and initiate timely procurement. Inspect guest rooms, corridors, and public spaces regularly to ensure adherence to hygiene and quality standards. Coordinate with the Front Office and other departments to ensure smooth room readiness and quick turnaround. Implement and enforce health, safety, and hygiene standards in accordance with hospitality norms. Handle guest requests and complaints with professionalism, ensuring guest satisfaction. Prepare duty rosters, manage staff schedules, and oversee manpower utilization effectively. Develop and train staff in cleaning techniques, grooming standards, and hospitality etiquette. Ensure cost control through efficient use of resources and reduction of wastage. Maintain detailed records and prepare reports on housekeeping operations. ⸻ Qualifications & Requirements Diploma or Degree in Hotel Management (specialization in Housekeeping preferred). Minimum 7–8 years of experience in housekeeping, with at least 3 years in a supervisory/managerial role in a resort or hotel. Strong leadership, organizational, and people-management skills. Excellent communication skills in English; knowledge of additional languages will be an advantage. High standards of grooming, discipline, and attention to detail. Ability to manage guest complaints tactfully and ensure service recovery. Proficiency in housekeeping software and MS Office applications. Must be passionate about hospitality and committed to working in a natural, eco-luxury resort environment. Willingness to commit for a minimum of two years with the organization. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
The Reservation Executive will be responsible for managing the hotel’s room reservations efficiently and accurately, ensuring maximum occupancy and revenue while maintaining excellent guest satisfaction. The role requires strong communication, organizational skills, and attention to detail. ⸻ Key Responsibilities Handle all reservation inquiries through phone, email, online booking platforms, and in person. Maintain up-to-date knowledge of room types, rates, packages, promotions, and special offers. Input, update, and manage reservations in the Property Management System (PMS) accurately. Coordinate with the Front Office, Sales, and Housekeeping teams to ensure smooth guest check-ins and room availability. Process cancellations, modifications, and special requests as per hotel policies. Upsell room categories, packages, and additional services to maximize revenue. Ensure guest details and booking information are recorded correctly and securely. Handle group bookings, travel agent reservations, and corporate accounts efficiently. Respond promptly and professionally to guest queries, complaints, or feedback regarding reservations. Generate daily/weekly/monthly reservation and occupancy reports for management. Stay updated with industry trends and competitors’ rates to support revenue strategies. ⸻ Qualifications & Requirements Diploma/Degree in Hotel Management or a related field. Minimum 2–3 years of experience in hotel reservations, front office, or related roles. Proficiency in hotel reservation software (PMS) and MS Office applications. Excellent command of English (spoken and written); knowledge of regional or foreign languages is an advantage. Strong communication, interpersonal, and customer service skills. Ability to handle pressure, multitask, and work in a fast-paced environment. Professional grooming and a pleasant personality. Sales-oriented mindset with a focus on upselling and revenue generation Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person