Senior Field Collection Executive

Job Description

Job Type: Full-time Experience Required: Min. 1 years especially in Business Loan Collections Summary We are seeking a dynamic and experienced Senior Field Collection Executive to join our team. The ideal candidate will have: ● A minimum of 1 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days. ● The candidate must also be well-versed in managing ticket sizes of a minimum of 7-10 lakhs. ● Being a localite is a requirement for this position, as it involves extensive fieldwork. Responsibilities : ● Conduct field visits to collect overdue payments for business loans, particularly focusing on cases with DPD above 90 days. ● Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering to regulatory guidelines. ● Build and maintain positive relationships with borrowers to encourage timely payments and resolve issues or disputes. ● Prepare and submit daily collection reports and update the system with accurate information on each visit. ● Effectively communicate with the Collections Manager and provide regular updates on collection activities. ● Ensure compliance with company policies and industry regulations during the collection process. ● Use negotiation and persuasion skills to secure repayment commitments from delinquent borrowers. Requirements : ● A minimum of 1 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days. ● Proven track record of managing ticket sizes of a minimum of 7-10 lakhs ● Must be localite ● Should be able to speak English/Hindi/Regional Language ● Excellent Communication and interpersonal skills ● Strong problem solving and negotiation skills ● Ability to work independently and meet collection targets ● Possess a valid driver’s licence and own transportation for field visits. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Shift allowance Yearly bonus Experience: Business Loan: 1 year (Preferred) Location: Madurai, Tamil Nadu (Preferred) Work Location: In person