Senior Facility Executive - Soft

Role & responsibilities

1. Technical Services Management:

• Oversee operations and maintenance of electrical systems, HVAC, UPS, and fire safety systems.
• Ensure timely preventive and breakdown maintenance as per OEM/AMC schedules.
• Coordinate with internal engineers and external vendors for seamless technical operations.
• Ensure all statutory compliance (energy audits, safety certificates, etc.) is met.
• Review daily reports/logs and take corrective actions on faults or system inefficiencies.

2. Soft Services Management:

• Supervise housekeeping, pest control, indoor plants and allied services.
• Ensure upkeep, hygiene, and cleanliness standards across office premises.
• Coordinate with vendors for consumables, uniforms, and periodic deep cleaning.
• Manage pantry services, and overall service quality delivery.

3. F&B Services Management:

• Oversee the daily operations of the food and beverage services at the site.
• Ensure hygiene, food quality, and service standards in the cafeteria/pantry areas.
• Coordinate with F&B vendors for timely replenishment, menu planning, and staff deployment.
• Monitor consumption trends and gather employee feedback to continuously improve F&B services.
• Ensure compliance with food safety and hygiene regulations (FSSAI or equivalent).

4. Vendor & Staff Management:

• Manage third-party service providers for technical and soft services.
• Conduct regular vendor performance reviews and enforce service level agreements (SLAs).
• Lead, motivate, and train on-site housekeeping and technical staff for high performance.

5. Client Interaction & Reporting:

• Act as the primary point of contact for the client on facility-related matters.
• Conduct daily and weekly reviews with client and internal teams.
• Prepare and share reports: daily operations, MMR (Monthly Management Reports), incident reports, and audit compliance.

6. Budgeting & Cost Control:

• Assist in budgeting and forecasting facility operating expenses.
• Track consumption, identify cost-saving opportunities, and ensure optimum resource utilization.

7. Health, Safety & Compliance:

• Enforce safety procedures and emergency response plans.
• Ensure compliance with internal EHS standards and local statutory regulations.
• Conduct periodic safety drills, toolbox talks, and risk assessments.

Sound like the job youre looking for?  Before you apply, its also worth knowing what we are looking for:

Education and experience

Bachelor's degree or any Hospitality Diploma with good communication skills.

5 years of relevant experience preferably from Hospitality background

Strong team management skills.

Sound knowledge of facility Operations.

Excellent communication, vendor coordination, and problem-solving skills.

Ability to multitask and handle pressure situations calmly.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Keep your ambitions in sight and imagine where JLL can take you.