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Livpure
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Senior Executive/Executive

Senior Executive/Executive

Livpure

3 - 8 years

7 - 9 Lacs

Gurugram

Posted:1 week ago| Platform:

Apply

Skills Required

ecommerce Google Sheets Negotiation Excel Rating Review Stakeholder Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Business Process Excellence

Primary Job Responsibilities -

To drive review & ratings for the complete product portfolio on Amazon & Flipkart.

Key Responsibilities:

Drive strategies to drive reviews & ratings of the entire product portfolio on eCommerce Platforms
Competitive benchmarking for reviews and ratings
Dynamic Approach to recognize gaps and make actionable strategies
Generate Performance Reports to improve performance
Prepare Dashboards and MIS for management
Team Management for Call Centre
Frequent co-ordination with Service Team to ensure all negative complaints are managed & closed within TAT
Implement new technologies to build efficiencies within the team and push reviews
Understanding of ecommerce platforms like Amazon & Flipkart

Skill Set:

Team Management
Existing Role to drive ecommerce reviews & ratings
Ability to manage multiple product categories and cross-functional teams.
Strong communication, negotiation, and stakeholder management skills.
Excellent hold on Excel/Google Sheets and data analytical skills.

Qualifications and Experience

Minimum Qualifications: Graduate

Minimum Experience: 4+ Yrs.

Age: Below 35 Yrs.

Industry preference: Consumer Durables

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