Senior Executive

Job Description

Executive Credit and Collection (Full Time Role) Mumbai, India ABOUT UNITILE: Unitile: 30 Years of Transforming Spaces For three decades, Unitile has been a symbol of innovation, trust, and excellence in the building materials industry. Recognized as India's #1 raised access floor brand and Asias Prestigious Rising Brand (2021) by BARC, we continue to set benchmarks in intelligent and sustainable solutions. As a Great Place to Work Certified company, we foster a culture of trust, respect, and collaboration, empowering our teams to drive global success. With over 15,000 workplace transformations worldwide, our expertise in modular flooring systems, structural ceilings, partitions, and acoustics ensures spaces that are efficient, adaptable, and future-ready. Guided by sustainability and a user-centric approach, Unitile remains committed to shaping the spaces of tomorrow. KEY RESPONSIBILITIES: Be responsible for tasks within the Credit and Collection function, including, but not limited to, Collections, Billing, Order Processing, Reporting, and Query Resolution. Be responsible for collections and reconciliation of customer accountsanalysis to determine past-due accounts and make collections via telephone, email and letter. Conducting a proactive follow-up on customer payments, ensuring payment is collected by due date and preempting issues that could lead to a delayed payment. Maintaining daily contact with customers to ensure that payment is received on or before the due date. Assist in resolving customer claims/issues and engaging with the correct internal departments, including Sales and Sales Operations to ensure timely resolution in any customer dispute, with a strong focus on providing excellent customer service. Participate in the Month End close, including completing reconciliations and other month end tasks, working closely with the Accounts department, to ensure a successful and timely closure. Maintain relevant and accurate customer master records. REQUIRED SKILLS, QUALIFICATION AND EXPERIENCE: Skills: Excellent Follow-up skills and Continue Client Visit for pan India Confidence in your ability Strong Microsoft Office knowledge must. Strong communication and people skills Ability to work in tight deadline pressure Ability to communicate clearly Qualification and Experience: Any Graduate will be considered for this role 3 + years of experience in a similar role Salary would be in line with the experience. ITS MUCH MORE THAN WORK HERE AT UNITILE!