Job Description

Role Overview: We are seeking a highly skilled and experienced Senior Executive - Technology to oversee the administration and maintenance of our institutions digital platforms. The ideal candidate will be responsible for managing the Google Admin Console, Ed-Tech platforms, other software solutions, as well as supporting the integration of technology solutions to ensure smooth institutional operations. Key Responsibilities: Google Admin Console Management: Maintain and manage user accounts, security settings, and Google Groups to ensure a smooth digital environment. User Account Administration: Handle user onboarding/offboarding, access control, and authentication policies in Google Admin Console. Google Groups Management: Oversee the creation, modification, and removal of Google Groups based on organizational needs. Audit & Security Compliance: Conduct periodic security audits, enforce policies, and monitor access logs to maintain data security. Google Workspace Tools Support: Assist in Google Drive, Docs, Sheets, Calendar, and Classroom management to enhance productivity. Task Automation: Develop and implement Google App Scripts to automate routine administrative tasks. Ed-Tech Platform Super Admin/CRM Administration: Act as a super administrator for various learning management systems (LMS) and school ERP platforms. MS Excel & Google Sheets Expertise: Utilize advanced formulas, macros, and data analysis techniques for reporting and process optimization. Technical Support & Troubleshooting: Provide Tier-1 and Tier-2 support for technology-related queries and escalate issues when necessary. Collaboration & Training: Work closely with faculty, IT staff, and administration to provide training on digital tools and technology best practices. Process Improvement & Documentation: Maintain documentation of processes, workflows, and troubleshooting guides to ensure smooth operations. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum 3-5 years of experience in IT administration, preferably in an educational institution. Hands-on experience in Google Admin Console, Google Workspace, and Ed-Tech platforms. Strong expertise in MS Excel and Google Sheets, including formulas, pivot tables, and automation. Experience working as an administrator for a CRM, preferably a School ERP. Knowledge of Google App Scripts for workflow automation. Understanding of cybersecurity best practices and audit compliance. Ability to troubleshoot software and technical issues effectively. Excellent problem-solving, analytical, and communication skills. Quick learner, proactive worker, and a team player. Prior experience in Schools or Universities is highly preferred. Preferred Qualifications: Certifications in Google Workspace Administration. Experience with third-party Ed-Tech tools and Learning Management Systems (LMS). Familiarity with API integrations and workflow automation tools. Organization Ekya Schools Job Title Senior Executive - Technology