Senior Executive - P&C Operations

Morningstar

2 - 3 years

2 - 3 Lacs

Mumbai Maharashtra India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Employee Engagement process improvement Onboarding Hr Operations

Work Mode

On-site

Job Type

Full Time

Job Description

The Team:

What we need from you:

A graduate/post-graduate degree or its equivalent (any stream)
About 2-3 years of professional experience
A drive and passion to always learn and excel
An eye for detail and should be able to positively challenge the status quo
Be proactive approachable
An innovative mindset and the ability to think outside the box
Maintain high level of discretion and confidentiality whenever required
Hands-on on MS Office applications especially Excel (you can learn this on the job too)
Effective communication and listening skills
Able to connect the dots between process and purpose, and focus on creating the best experience through various HR services

What you will do:

Oversee Employee Service Center (ticketing system for Employee queries) - Providing general consultation on policies/processes to employees managers/leaders, coordinating with stakeholders, and analyzing the kind of queries coming in by preparing dashboards.
Support daily TC operations such as Onboarding, Induction, Employee Query Resolution, Probation, Termination, Policy review, creating SOPs, and assisting in Rewards Recognition process.
Update HR Information system as and when required, and process transactions to raise job requisitions, movements, offers/hires, employee data change, etc.
Observe, explore, and identify process related challenges to design interventions drive operational process excellence; improve process/program efficiency in alignment with the function s values and purpose
Provide Cross functional periodic support and consultation from an Operations perspective to other TC Domains as and when required
Create maintain relevant content (regarding TC policies, offerings, processes, etc.) on the internal employee service chatbot
Maintain People Culture s Knowledge Base Intranet with relevant content, updated policies, and ensure it is synced with the chatbot
Assist and subsequently own the process of creating various monthly and quarterly report and dashboards.
Identify opportunities to either improve, automate, or eliminate redundant processes to achieve operational efficiency and maximize overall productivity within the team

How will you benefit out of this

We gift you with a culture that enables innovation, provides flexibility, and honors your contributions through competitive salary and benefits package, rewards and recognition program, etc.
You get to work with a driven team who loves to question the norms and challenge the status quo.
You will also get a lot of learning opportunities in terms of functional, cross-functional as well as domain knowledge from your colleagues, peers and leaders who are always open to mentor and guide you.
We love to see our people grow hence we provide various career development opportunities.
We support professional personal development and provide policy support to continue education and offer various opportunities to implement what you ve learnt through stretch projects!
You will get to collaborate and work with our global counterparts and understand their way of working and processes.

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