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Senior Executive-Order To Cash-Cash Application

Senior Executive-Order To Cash-Cash Application

EXL

2 - 4 years

2 - 5 Lacs

noida

Posted:5 days ago| Platform:

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Skills Required

o2c executive compliance accounting billing issue resolution customer support management accounts receivable

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Support: Address and resolve billing inquiries and issues via email or chat.

Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments.

Issue Resolution: Investigate and resolve discrepancies in billing and payments.

Documentation: Maintain accurate records of customer interactions and transactions.

Communication: Liaise with other departments to ensure seamless resolution of customer issues.

Compliance: Ensure all billing activities comply with company policies and regulations.

Reporting: Generate and analyze billing reports to identify trends and areas for improvement.

Graduate in Accounting or MBA Finance 2-4 years of experience in Accounts Receivable.

Customer Support: Address and resolve billing inquiries and issues via email or chat.

Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments.

Issue Resolution: Investigate and resolve discrepancies in billing and payments.

Documentation: Maintain accurate records of customer interactions and transactions.

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Senior Executive-Order To Cash-Cash Application