Senior Executive - Operations Support

Job Title: Sr. Executive - Operations Support

Location: Mohali

About the Role

Nik Bakers is looking for a dynamic and technically inclined individual who will work closely with the Executive Assistant to the Management team. This role is ideal for someone who is eager to learn, take ownership, and manage all professional tasks related to machinery and equipment both at the factory and outlet levels.

Key Responsibilities:

•Machinery & Equipment Coordination:

•Support in sourcing and procurement of machines for both factory and retail outlets.

•Handle complete installation, maintenance, and servicing schedules of machinery.

•Maintain and track machine performance and upkeep records.

•Vendor & Logistics Management:

•Coordinate with machinery vendors for quotations, negotiations, and timelines.

•Ensure smooth logistics for delivery, transportation, and installation of machines at respective sites.

•Track incoming shipments, ensure timely delivery, and oversee site-readiness for installation.

•Technical Support & Troubleshooting:

•Work with factory and outlet teams to understand machine-related issues and escalate to relevant vendors or service providers.

•Assist in regular audits of equipment functionality.

•Documentation & Coordination:

•Maintain a centralized machinery log, including AMC, warranty, service history, and vendor contacts.

•Prepare reports and updates for the Executive Assistant and Management on ongoing projects and requirements.

•Learning & Multitasking:

•Open to learning diverse areas of factory and outlet operations.

•Provide hands-on assistance in daily professional tasks as delegated by the EA or senior management.

Preferred Candidate Profile:

•Qualification: Diploma/Degree in Mechanical, Electrical, or Industrial Engineering preferred.

•Experience: 1 - 3 years of experience in technical coordination/logistics support (freshers with the right attitude and technical background may apply)

•Skills Required:

•Strong understanding of basic industrial/factory machinery

•Vendor coordination and negotiation skills

•Problem-solving and troubleshooting mindset

•Basic Excel and documentation skills

•Excellent communication and adaptability

Why Join Nik Bakers?

•Opportunity to work directly with the management team

•High growth environment in one of Indias fastest-growing bakery chains

•Exposure to multi-dimensional operations factory, logistics, retail

•Learning-based work culture with hands-on experience