Key Accounts Manager - Ecommerce - FMCG

Position Overview:

a) Implement & monitor sales plans, improve network penetration and enhancing customer interface.

b) To Achieve the Sales Target as per Sales Plan

c) Identifies business opportunities, steers business development budgets for agreed accounts and defined objectives

d) Develop long term relationships with Key Customers to ensure repeat Business

Job Role:

- Develops and maintains sustainable and long-term relationships with key accounts, key executives and sponsors

- Defines account-specific pricing, negotiates contracts, ensures fulfillment of commitments and implementation of commercial policies

Job Responsibilities:

- Developing productive long term relationships with customers

- Creating long term strategies with the clients

- Act as a main contact for existing and new customers

- Reaching sales targets

- Implementing a global sales strategy

- Preparing volume forecasts and plans

- Closely cooperating with other departments involved with your accounts

- Develop plans to build-up weighted distribution in each region/city/or town in Coordination with Chain's local management, and follow-up to achieve timely & effective implementation.

- Initiate & develop annual marketing plan/s as per the strategy & guidelines set and agreed with your direct management and regional marketing team ; follow-up on implementation; and report back progress & any recommendations to change or amend.

- Play a central role in steering Key Account Management in coordination with respective distributor's management; with aim to continuously improve share of shelf vs. competitors and to amplify impact of product visibility on consumers.

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Qualifications & Experience:

• Bachelors degree in Supply Chain, Business Administration, or a related field (MBA preferred).
• 5 - 10 years of experience, preferably within the FMCG or manufacturing sector.
• Proven expertise in ecommerce, forecasting and planning.
• Excellent communication, organizational, and leadership skills.

Key Competencies:

• Strategic thinking with hands-on execution
• Strong commercial acumen and negotiation
• Effective stakeholder and relationship management
• High integrity and attention to detail
• Resilience in high-pressure, time-sensitive environments