Maintenance - Assistant Manager

Job Summary:

The Maintenance Executive is responsible for overseeing day-to-day maintenance operations in the factory and outlet(s), ensuring smooth functioning of all plant machinery, utilities, and infrastructure. This role also includes vehicle management, documentation, service tracking, and administrative support to ensure operational excellence.

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Key Responsibilities:

1. Equipment & Infrastructure Maintenance

• Perform routine and preventive maintenance of all production and packaging machinery.
• Handle repairs and troubleshooting of plant equipment, utilities, and infrastructure (including ROs, pumps, electrical panels, and HVAC systems).
• Maintain and monitor AMC (Annual Maintenance Contract) schedules and service follow-ups.
• Ensure timely cylinder refilling (e.g., LPG, oxygen), tracking usage and refilling cycles.
• Address maintenance needs for equipment in both the factory and retail outlet(s).
• Maintain stock of essential spares, tools, and consumables required for maintenance tasks.

2. Vehicle Management

• Maintain up-to-date documentation for all company-owned or managed vehicles (insurance, registration, fitness, permits).
• Conduct routine online checks for challans, compliance updates, and renewals (e.g., PUC, insurance).
• Schedule and track vehicle servicing, repairs, and ensure roadworthiness.
• Maintain vehicle movement logs and coordinate with drivers for efficient fleet operations.

3. Complaint Management

• Maintain a centralized register/log (manual or digital) for complaints raised by production, admin, or outlet teams.
• Track resolution status and ensure timely closure of complaints with proper documentation.
• Escalate recurring or critical issues to the Maintenance Manager.

4. Facility & Housekeeping Support

• Coordinate with housekeeping teams for factory and outlet cleanliness standards.
• Address infrastructure issues related to washrooms, lighting, water leakage, pest control, etc.
• Ensure hygiene and safety standards are maintained per FSSAI, and other regulatory norms.

5. Documentation & Reporting

• Maintain logs and service records for preventive maintenance and breakdowns.
• Prepare monthly reports on maintenance activities, costs, downtime analysis, and complaint resolution.
• Track and document AMC visits, contractor services, and vendor performance.
• Ensure compliance with audit requirements (internal, external, ISO, FSSAI, etc.).

6. Coordination and Vendor Management

• Liaise with external vendors for repairs, AMC, spare parts, and emergency services.
• Follow up on purchase orders, service invoices, and approvals with accounts/admin teams.

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Key Skills & Competencies:

• Technical knowledge of factory equipment, utilities, and basic civil/electrical works.
• Experience in handling AMC contracts and vendor follow-ups.
• Familiarity with vehicle compliance documentation and online checking tools (RTO, Vahan, Parivahan portals).
• Strong record-keeping and administrative skills.
• Problem-solving mindset and attention to detail.
• Ability to coordinate across departments (Production, Admin, Accounts).

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Qualifications & Experience:

• ITI / Diploma / Degree in Mechanical, Electrical, or related technical field.
• 25 years of experience in factory/plant maintenance (preferably FMCG).
• Basic computer literacy (Excel, email, online portals, CMMS tools preferred).
• Working knowledge of compliance requirements (FSSAI, Factory Act, etc.).

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Work Environment:

• Factory-based role with occasional visits to outlet(s).
• May require shift work or extended hours during equipment failures or audits.
• Safety gear and PPE complianc