Senior Executive - Operations and Service

Location Name:

Viluppuram

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

Х To achieve Branch target on indicators Ц Credit Metrics / Operations Metrics / Gold Loan Metrics.Х Training of Branch Sales on Policies & Processes for Gold Loan / ConsumerDurables / Vehicle refinance /other Products as & when launched.Х Ensuring policy adherence and meeting the TAT.Х Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell &CD business.Х Checking & Valuation of Gold.Х Vaulting & Safekeeping of Gold.Х Ensuring adherence to Vaulting Process & Policies.Х Supporting Branch Cashier in resolution for Customer Service queries.Х Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis.Х Data Analysis & Sharing of best practices with team.Х Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.Х Coordination with various HO / Cross functional departments & providing feedback.Х Vendor Management (CPV / Gold Testing Vendor).Х Ensuring Cost within Budget.Х Support in Branch Admin Activities.Х Maintain Minimal Errors in Audit Report published by HO.

Required Qualifications And Experience

Х Graduate / Post Graduate - FresherХ Good Learner & conceptualization skills.Х Good Team Player.