Senior Executive Operation

Job description:

Sr. Executive – Operations & Customer Support, Road Transport

10+ years of experience in handling operations and traffic of FTL, including open vehicles, LCV 20FT open and closed vehicles, 32FT closed body SXL/MXL, ODC, and 20FT & 40FT/40FT Reefer EXIM Container Vehicle placement from the market.

· Strong communication skills in English, Tamil & Hindi, both spoken and written.

· Proven leadership skills and team management.

· Software skills—Word, Excel, PowerPoint, experience in any ERP

Should coordinate with the customer for FTL and plan own vehicles and market vehicles.

Should coordinate with the Customs Clearance team to plan own vehicles or market vehicles.

Communicating with customers regularly to get feedback and contribute to sales increase by providing the best services.

Should follow up with the accounts team for market vehicle advance and balance payments.

They should get a market load to run their own vehicles.

Should handle driver duty, settlement, diesel, toll, and other R&M. And trip P&L.

Customer-wise, one point of contact should be managed for uninterrupted, hassle-free, continuous services.

Daily reporting to management (MIS) and weekly and monthly reviews to monitor performance at par with management’s projection and plans.

If there is any deviation, take required action and follow the required strategy to fill the management target expectations.

Work Location: In person

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Food provided

Work Location: In person