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Senior Executive

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsible for managing the resolution of application and system issues that arise in the business:
  • Possessing specialist knowledge of operating systems, devices, applications and software
  • Providing technical support to teams within the business
  • Assisting with system integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customized training within the business
  • Preparing maintenance plans and upgrading schedules for the business’s systems
  • Developing reports for the teams across the business

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EXL
EXL

Business Process Management / Analytics

New York

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