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Bajaj Finance
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Senior Executive - Debt Management Services - SME

Senior Executive - Debt Management Services - SME

Bajaj Finance

0 - 2 years

5 - 9 Lacs

orai india

Posted:1 day ago| Platform:

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Skills Required

account management regulatory reporting secured loan two wheeler sales debt collection compliance management reporting recovery management mis reporting unsecured loan dashboard creation data analysis trend analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - SME
Job Purpose
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities

Achieve collections targets by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily Risk Report (DRR) management.

Develop and implement strategies to improve collection rates.

Case-to-case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Proven experience in debt collection or debt management services, preferably in the SME sector.

Strong understanding of legal guidelines related to collections and repossession.

Excellent record-keeping and reporting skills.

Ability to handle escalations and resolve issues efficiently.

Experience with risk management and strategy implementation.

Strong portfolio and vendor management skills.

Ability to work effectively with both internal and external stakeholders.

Good leadership and team management abilities.

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