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Senior Executive-Customer Service

Senior Executive-Customer Service

V Soft Consulting

3 - 7 years

0 Lacs

Mumbai Navi Mumbai

Posted:1 month ago| Platform:

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Skills Required

Mutual Funds Bpo Voice Domestic BPO Outbound Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities Make outbound calls to existing / potential customers. Address customer inquiries and provide information about Mutual Fund products or services. Resolve customer issues or complaints in a professional and timely manner. Upsell or cross-sell products or services to increase sales revenue. Keep accurate records of all customer interactions and update the customer database. Follow up with customers to ensure satisfaction and encourage repeat business. Provide feedback to the customer service team regarding customer concerns or trends. Adhere to company policies and procedures during customer interactions.

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V Soft Consulting

www.vsoftconsulting.com

Information Technology and Services

Milwaukee

201-500 Employees

18 Jobs

Key People

Vikas Kaushik

Founder & CEO
Linda O'Brien

COO
N/A

Chief Technology Officer

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Senior Executive-Customer Service