Senior Executive - Community - WFH(Mumbai)

We have an exciting opportunity for Sr Executive - Community(Clubs) role with us,

Experience-  4 to 6 Years

Location-  Mumbai (WFH)

Please note that Initially for the first 2 months the work location will be in Bangalore.

Key Responsibilities

• Act as the hands-on executive for three club chapters, ensuring operational excellence and engaging member experiences through the LENS program.
• Design and deliver the club-level community management strategy tailored to chapter and member needs, aligning with the broader company's vision.
• Plan and execute online and offline initiatives (events, learning series, socials) to drive regular and meaningful member engagement.
• Leverage the LENS program to create opportunities for learning, networking, exposure, and support across clubs, aligning monthly programming with core themes.
• Cultivate deep relationships with members, anticipate evolving needs, and proactively address barriers to engagement.
• Collect and analyze engagement data to monitor club health, report key metrics, and refine strategies for higher impact.
• Foster, lead, and mentor chapter teams, driving operational performance, high member satisfaction, and a strong sense of belonging within each club.
• Drive business outcomes for the clubs, supporting membership growth, club profitability, and revenue targets.
• Liaise with diverse stakeholders including members, partners, vendors, and internal teams to deliver a seamless, high-quality club experience.

Key Skills & Experience

• At least 3+ years' experience in community building, customer engagement, client servicing, or operations, ideally in women-focused or leadership development organizations.
• Proven track record of managing and scaling engaged communities, with a strong ability to anticipate and respond to member needs.
• Demonstrated initiative, creativity, and excellence in execution.
• Experience managing teams and driving measurable business results as well as community impact.
• Ability to analyze engagement data, optimize strategies, and report outcomes to senior leadership.
• Outstanding written and verbal communication skills in English, coupled with a passion for working with people.
• Highly organized, with meticulous attention to detail and a knack for multitasking in fast-paced environments.

Preferred Qualifications

• Experience interacting with senior leaders and diverse stakeholders across industries.
• Demonstrated passion for womens leadership and professional advancement.

• Prior exposure to learning & development or member program design is a plus.