Senior Engineer- Transmission DWDM

5 - 10 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Join our Team

About This Opportunity

We are now looking for a Domain Support Specialist to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support.

What You Will Do

Higher level Skill/knowledge and operation experience in 2nd Level troubleshooting of incident for DWDM , SDH & IP Technology.Candidate must have good communication skills and stakeholder management.Must have quality of leadership with good experience in customer call handling.Experience of working on network equipment in DWDM, SDH & IP nodesHands-on experience for Ciena DWDM 6500, Ciena L2 & L3 devices, ECI SDH nodes & Sync devices.Knowledge and experience of MS Operations via NOCGood Major & Critical Service outage handling.Coordination with Vendors and other stakeholders.Support configuration management activities.Support in routine health check-up & preventive activities.Owns responsibility of Incidents understands the issue and drives for closure by coordinating with all teamsIdentification and support in automation of activities by internal/external automation team.Support configuration management & FNI activitiesOn-time Change approval post validation.Supporting PM team for detailed analysis.Sharing learnings with wider teams.KSS & MOP development for future referenceEnsures the processes are being followed and no timeline/ SLA/KPI are missed by any resolving agent in the system.Identification and support in automation of activities by internal/external automation team.Daily reprioritization of work and targets to meet end goals as per operational situations.

You will bring

  • Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
  • 5-10 years of hands-on experience on 2nd Level Engineer- functional role.
  • Good Technical Knowledge of the DWDM, SDH, IP Technology preferably 6K series.
  • Transmission or ENM experience preferred.

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