Senior Engineer

10 - 15 years

4 - 8 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Perform configuration, upgrades, patches and system maintenance on SAPC/PCRF and other core nodes.
Monitor and review Trouble Tickets (TT), Change Requests (CR) and Acceptance Tests (AT) daily; drive timely closure and proper documentation.
Execute system configuration changes within authorized access rights and follow change-management procedures.
Enforce MSTOP and other workplace processes; ensure password policies, security controls and audit requirements are met.
Provide 2nd-level support and incident troubleshooting for packet core network issues, including escalation handling and RCA input.
Contribute to runbooks, operational procedures and process improvements to increase reliability and reduce MTTR.
Participate in cross-team technical reviews and recommend performance, capacity or resilience optimizations.
Support shift/on-call rotations and ensure smooth handovers with clear documentation.

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