Senior E-Commerce Executive

Job Responsibilities of E-commerce Executive/ Asst manager Ecommerce

1. E-commerce Portal Management:

o Manage multiple e-commerce portals such as Amazon.in, Flipkart, Myntra, Ajio, Tata Cliq, Nykaa, Blink It, and others.

o Ensure proper functionality, visibility, and competitiveness on all platforms.

2. Advertising and Campaign Management:

o Plan and execute ads across all marketplaces.

o Optimize online advertising campaigns for maximum reach and conversions.

o Have expertise in quick commerce platforms like Blink It, Zepto, and Flipkart Quick.

3. Strategic Sales Growth:

o Develop and implement strategies to increase sales and expand the brand’s presence.

o Identify opportunities to grow revenue through promotions, partnerships, and campaigns.

4. Listing and Cataloging:

o Create and manage product listings on all e-commerce portals and the company’s own website.

o Perform A+ content listing, pricing updates, and catalog management.

5. Marketing and Brand Promotion:

o Plan and execute brand promotion ads on platforms like Amazon.in, Flipkart, Myntra, Ajio, Tata Cliq, Nykaa, Amazon.com, Etsy, and others.

o Optimize marketing efforts to enhance visibility and customer engagement.

6. Order Management:

o Oversee the processing and fulfillment of orders, ensuring timely delivery to customers.

o Monitor all orders placed through websites and e-commerce platforms.

7. Inventory Management:

o Track inventory movement, ensuring accurate In and Out reconciliation.

o Monitor stock levels and prevent overstock or understock situations.

8. Return Management:

o Handle customer returns, exchanges, and refunds while ensuring a seamless experience for customers.

9. Claims Management:

o Manage and resolve customer claims efficiently to maintain satisfaction and trust.

10. MIS Reporting:

o Prepare reports such as take-home sheets, price calculations, sales performance, and marketing activity analysis.

o Provide weekly, monthly, and quarterly performance updates.

11. Sales Target Achievement:

o Set and achieve weekly, monthly, and quarterly sales targets.

o Monitor progress and implement corrective actions to meet objectives.

12. Order Processing:

o Handle order processing for the website and all e-commerce portals, ensuring smooth operations.

13. Customer Feedback and Review Management:

o Monitor and manage customer feedback, addressing concerns promptly to improve satisfaction.

Interested candidates can directly connect with us on 8178447741 or drop their CV at hr@misshighness.com

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• Kaushambi, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

• E-Commerce: 2 years (Required)

Work Location: In person