Company: Miss Highness Premium Silver Jewellery Miss Highness is a leading D2C jewelry brand offering timeless silver creations at affordable luxury. With a strong digital presence and aspirations for global expansion, we are looking for a strategic and experienced Senior E-commerce Manager to drive growth across multiple marketplaces and digital platforms. Role Overview: The Senior E-commerce Manager will oversee all aspects of marketplace operations and D2C channels while leading initiatives in strategic planning, performance marketing, marketplace onboarding, and revenue scaling. This is a leadership role requiring cross-functional collaboration and analytical thinking to elevate Miss Highness as a category leader. Key Responsibilities: Strategic Growth & Planning Develop and implement long-term e-commerce growth strategies aligned with brand goals. Conduct competitor benchmarking, category insights, and demand forecasting. Drive international expansion and platform-specific sales strategies. Platform & Operations Management Oversee performance across portals including Amazon, Flipkart, Myntra, Ajio, Tata Cliq, Nykaa, Blinkit, Zepto, and own website. Ensure high-quality listing, A+ content, catalog accuracy, and smooth order fulfillment. Manage cross-border listings (Amazon.com, Etsy, etc.) for global visibility. Ads & Campaign Optimization Lead strategic performance marketing and campaign planning for marketplaces. Optimize budgets across platforms (Amazon Ads, Flipkart Ads, Google Shopping, Meta Ads) for best ROAS. Collaborate with creative and analytics teams for high-converting campaigns. Sales Growth & Revenue Targets Own and achieve monthly/quarterly revenue and GMV targets. Drive promotional calendars, cross-sells, seasonal offers, and bundling. Identify and capitalize on upsell/cross-sell opportunities. Onboarding & Expansion Identify and onboard new marketplace partners and aggregator platforms. Establish SOPs for new channel integration and category expansion. Data & Performance Reporting Analyze sales, ad performance, conversion rates, and customer behavior across channels. Deliver strategic insights through weekly/monthly dashboards and action plans. Collaborate with inventory and finance for demand planning and pricing strategy. Team Leadership & Vendor Coordination Mentor junior e-commerce executives and coordinate with customer support, logistics, and warehouse teams. Manage relationships with account managers from marketplaces and ad platforms. Key Requirements: 5-10 years of experience in e-commerce management, preferably in fashion or lifestyle brands. Proven success in driving marketplace revenue and campaign optimization. Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, and other platforms. Expertise in performance marketing, keyword bidding, A+ content, and pricing strategy. Proficiency in tools like Google Analytics, Ads Manager, Excel (advanced), and CRM platforms. Leadership mindset with excellent communication and analytical skills. Quick commerce exp is must. Perks: Opportunity to work with a fast-growing premium brand Creative autonomy and fast-track leadership exposure Attractive compensation with performance-linked incentives Interested candidates can directly connect with us on 8178447741 or drop your CV at hr@misshighness.com

1. Warehouse & Inventory ManagementReceive, inspect, label, and store incoming stock. Maintain stock records and perform regular inventory audits. Update stock on Unicommerce, Shopify, Amazon, Flipkart, etc. Ensure proper FIFO and reracking of RTO stock. 2. Packaging & Quality CheckPerform QC before packing – product, plating, and damage check. Pack orders according to company SOPs, ensuring premium presentation. Maintain daily packaging material stock and reorder levels. 3. Order Fulfillment & DispatchProcess daily orders (Shopify, FBA, Flipkart, Blinkit, etc.). Generate picklists, manifests, and shipping labels. Coordinate with courier partners (Shiprocket, Amazon, Porter, etc.). Ensure timely handover and dispatch TAT (same-day/next-day). 4. FBA / FBF / Warehouse DispatchCoordinate with Amazon for FBA and Flipkart for FBF shipments. Handle inwarding, packaging, and ASN generation. Maintain Excel sheets for dispatched, pending, and in-transit FBA/FBF shipments. 5. Logistics & Courier CoordinationTrack shipments, resolve delays, and escalate NDRs and lost orders. Claim SLA breach or weight discrepancies with logistics partners. Maintain delivery TAT and RTO/cancellation reports. 🛠️ Skills Required: Knowledge of eCommerce platforms (Amazon, Flipkart, Shopify, etc.) Familiar with Unicommerce, Shiprocket, and courier tracking tools MS Excel/Google Sheets – basic to intermediate Attention to detail and process orientation Good communication and coordination skills