Company: Miss Highness Premium Silver Jewellery Miss Highness is a leading D2C jewelry brand offering timeless silver creations at affordable luxury. With a strong digital presence and aspirations for global expansion, we are looking for a strategic and experienced Senior E-commerce Manager to drive growth across multiple marketplaces and digital platforms. Role Overview: The Senior E-commerce Manager will oversee all aspects of marketplace operations and D2C channels while leading initiatives in strategic planning, performance marketing, marketplace onboarding, and revenue scaling. This is a leadership role requiring cross-functional collaboration and analytical thinking to elevate Miss Highness as a category leader. Key Responsibilities: Strategic Growth & Planning Develop and implement long-term e-commerce growth strategies aligned with brand goals. Conduct competitor benchmarking, category insights, and demand forecasting. Drive international expansion and platform-specific sales strategies. Platform & Operations Management Oversee performance across portals including Amazon, Flipkart, Myntra, Ajio, Tata Cliq, Nykaa, Blinkit, Zepto, and own website. Ensure high-quality listing, A+ content, catalog accuracy, and smooth order fulfillment. Manage cross-border listings (Amazon.com, Etsy, etc.) for global visibility. Ads & Campaign Optimization Lead strategic performance marketing and campaign planning for marketplaces. Optimize budgets across platforms (Amazon Ads, Flipkart Ads, Google Shopping, Meta Ads) for best ROAS. Collaborate with creative and analytics teams for high-converting campaigns. Sales Growth & Revenue Targets Own and achieve monthly/quarterly revenue and GMV targets. Drive promotional calendars, cross-sells, seasonal offers, and bundling. Identify and capitalize on upsell/cross-sell opportunities. Onboarding & Expansion Identify and onboard new marketplace partners and aggregator platforms. Establish SOPs for new channel integration and category expansion. Data & Performance Reporting Analyze sales, ad performance, conversion rates, and customer behavior across channels. Deliver strategic insights through weekly/monthly dashboards and action plans. Collaborate with inventory and finance for demand planning and pricing strategy. Team Leadership & Vendor Coordination Mentor junior e-commerce executives and coordinate with customer support, logistics, and warehouse teams. Manage relationships with account managers from marketplaces and ad platforms. Key Requirements: 5-10 years of experience in e-commerce management, preferably in fashion or lifestyle brands. Proven success in driving marketplace revenue and campaign optimization. Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, and other platforms. Expertise in performance marketing, keyword bidding, A+ content, and pricing strategy. Proficiency in tools like Google Analytics, Ads Manager, Excel (advanced), and CRM platforms. Leadership mindset with excellent communication and analytical skills. Quick commerce exp is must. Perks: Opportunity to work with a fast-growing premium brand Creative autonomy and fast-track leadership exposure Attractive compensation with performance-linked incentives Interested candidates can directly connect with us on 8178447741 or drop your CV at hr@misshighness.com
1. Warehouse & Inventory ManagementReceive, inspect, label, and store incoming stock. Maintain stock records and perform regular inventory audits. Update stock on Unicommerce, Shopify, Amazon, Flipkart, etc. Ensure proper FIFO and reracking of RTO stock. 2. Packaging & Quality CheckPerform QC before packing – product, plating, and damage check. Pack orders according to company SOPs, ensuring premium presentation. Maintain daily packaging material stock and reorder levels. 3. Order Fulfillment & DispatchProcess daily orders (Shopify, FBA, Flipkart, Blinkit, etc.). Generate picklists, manifests, and shipping labels. Coordinate with courier partners (Shiprocket, Amazon, Porter, etc.). Ensure timely handover and dispatch TAT (same-day/next-day). 4. FBA / FBF / Warehouse DispatchCoordinate with Amazon for FBA and Flipkart for FBF shipments. Handle inwarding, packaging, and ASN generation. Maintain Excel sheets for dispatched, pending, and in-transit FBA/FBF shipments. 5. Logistics & Courier CoordinationTrack shipments, resolve delays, and escalate NDRs and lost orders. Claim SLA breach or weight discrepancies with logistics partners. Maintain delivery TAT and RTO/cancellation reports. 🛠️ Skills Required: Knowledge of eCommerce platforms (Amazon, Flipkart, Shopify, etc.) Familiar with Unicommerce, Shiprocket, and courier tracking tools MS Excel/Google Sheets – basic to intermediate Attention to detail and process orientation Good communication and coordination skills
Keep the office clean and tidy. Make and serve tea, coffee, or drinks. Help with packing and sending items. Do tasks given by the manager or staff. Collect money from clients or vendors. Deliver or pick up documents and parcels. Keep the pantry clean and well-stocked. Run errands like going to the bank or market. Set up meeting rooms when needed. Help with simple office work like photocopying and filing. CALL ON : 6353744005 [ RASHMI MAM]
Handle inbound/outbound calls, emails, WhatsApp, and social media queries. Resolve customer complaints and provide accurate product/order information. Check fresh NDRs daily and call customers within 3 hours. Reschedule deliveries and update NDR sheet with remarks. Follow up until delivery is completed or mark as RTO within 4 days. Coordinate with courier partners for reattempts, disputes, and lost-in-transit cases. Raise courier claims for SLA breach or damaged/lost parcels. Track delivery performance and prepare daily/weekly reports. Assist warehouse in order processing and returns coordination. Maintain CRM with updated customer communication logs.
Selected Intern's Day-to-day Responsibilities Include Social media handling Influencer onboarding Content creation About Company: Miss Highness is the one-stop online destination for traditional & Classy Designer 925 Silver Jewellery at Miss Highness, you would find a diverse collection of premium quality Silver jewellery.
As an intern at Miss Highness, you will be responsible for handling social media, onboarding influencers, and creating content on a daily basis. Miss Highness is the one-stop online destination for traditional and classy designer 925 silver jewellery. At Miss Highness, you will have the opportunity to work with a diverse collection of premium quality silver jewellery.,
Job Title: Senior Graphic Designer & Video Editor Location: Kaushambi, Ghaziabad (Work from Office) Brand: Miss Highness Premium Silver Jewellery Working Hours: 9:30 AM 6:30 PM Job Overview: We are seeking a highly skilled and creative Senior Graphic Designer & Video Editor to join Miss Highness. The ideal candidate will take complete ownership of cataloging, listing creatives, A+ content, social media creatives, and video content . This role demands strong design sense, attention to detail, and the ability to translate brand vision into premium visuals that elevate the jewellery category. Key Responsibilities: Graphic Design & Cataloging Design high-quality product images, banners, and promotional creatives for Amazon, Flipkart, Myntra, Ajio, Nykaa, Blinkit , and other e-commerce platforms. Create A+ content, infographics, and comparison charts to optimize product listings. Ensure cataloging images meet marketplace requirements and brand aesthetics. Support in creative needs for Shopify and internal brand website. Social Media Creatives Plan and design engaging posts, carousels, reels thumbnails, and story creatives for Instagram, Facebook, Pinterest, and YouTube . Develop campaign-based creatives for festive sales, influencer tie-ups, and collaborations. Maintain brand guidelines and consistency across all digital assets. Video Editing Conceptualize, edit, and produce short-form and long-form videos (product videos, reels, ad campaigns, brand films). Add animations, text overlays, transitions, and effects to make videos engaging and premium. Collaborate with marketing team for performance-driven ad creatives for Meta and Google campaigns. Edit influencer-generated content (UGC) for polished brand use. Creative Strategy & Innovation Work closely with marketing and e-commerce managers to understand campaign objectives and deliver impactful visuals. Stay updated with design & video trends in luxury jewellery and e-commerce . Propose innovative ideas to increase conversions, brand recall, and social engagement . Requirements & Skills: Minimum 35 years of experience in graphic designing and video editing. Proficiency in tools: Adobe Photoshop, Premiere Pro, After Effects. Good to have: Lightroom, CorelDraw, Canva, Illustrator etc Understanding of Amazon A+ content guidelines and marketplace image standards . Strong eye for aesthetics, detail, and luxury branding. Ability to manage multiple projects under tight deadlines. Perks & Benefits: Competitive salary based on experience. Opportunity to lead the creative direction for a premium jewellery brand. Exposure to diverse projects marketplaces, social media, ad campaigns, and brand building. Growth-oriented environment with freedom to innovate. How to Apply: Interested candidates can share there resumes over whatsapp number 81784 47741 or can Mail us on hr@misshighness.com