SENIOR DIRECTOR - SOLUTIONS

Essential Skills

• Strong domain expertise in one or multiple areas:
• RCM processes
• Front-end - Scheduling, Registration, EV/ BV etc...
• Mid-Cycle - Medical Coding, HCC coding, Charge entry etc. and
• Backend - AR, Denial Management, Payment posting, Revenue integrity etc.
• Analytics Analyze, Interpret and summarize data in providing insightful updates to leadership and for taking it to client for discussions, create staffing strategies.
• Suggest and validate Technology driven solutions based on In-house capabilities and Industry requirements.
• Creating transformative compelling solutions which will drive savings to customers.
• Understanding of different pricing methodologies like transaction based, contingency based, FTE based. Experience in creating them will be an added advantage.

As part of the Pre-Sales and Solutions team you will play a critical role in the overall growth strategy and will directly report to AVP Solutions.

• Responsible for acquiring new clients by selling services provided by Omega, building strong and sustainable relationships with the Management and decision-makers.
• Help Company meet customer acquisition and revenue growth targets by keeping our company competitive and innovative.
• Expected to have a thorough understanding of the business to be able to propose tailor-made products/services to the potential customers
• Work closely with the senior leadership to achieve organizational goals
• Ability to build and lead large deals single handedly and lead team members
• Excellent communication skills with ability to build rapport quickly over phone calls/meetings; strong negotiation skills are essential.
• Lead any due diligence and discovery workshops
• Drive complete end to end Solutions / Pricing
• Drive meetings, maintain minutes to ensure stakeholders are aware of the scope of the RFP and timely follow up on open items.
• Ensure timely completion of customer submission documents adhering to deadlines
• Work with Sales team/Client services and all internal support teams to respond RFP, RFIs and other pre-sales deliverables
• Ensure successful conversion of opportunities.
• Maintain a culture of high customer service both internal and external
• Continue to build domain capability in chosen sub-domain, including keeping updated on new technology, regulations, etc.

PREREQUISITES TO HIRE

• Ability to lead discussions with U.S based clients and across internal team
• Good communication skills (verbal written)
• Medium to advanced level skill in MS office tools like excel, power point, word, Visio, etc.
• Good Communication Skills Both Verbal and Written.
• Eye for Details, Logical thinking.
• Good Analytical Skills and should be a quicker learner.
• Ability to work with limited supervision.
• Ability to multi-task and manage time efficiently under the pressure of deadlines.
• Flexibility to work in shifts.
• Sensitivity to the confidential nature of the data and proprietary company information

EDUCATIONAL QUALIFICATION

• Graduate from any stream with minimum 12+ years of Exp in US Healthcare Industry (Payer or Provider or Both)
• Strong Analytical skills

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PERFORMANCE STANDARDS

MEASURABLE

• Meeting all SLAs defined

NON MEASURABLE:

• Self-motivation
• Ability to work un-supervised
• Team Player
• Reliability
• Professionalism
• Achievement orientation
• Relationship building ability
• Personal grooming and etiquette
• Initiatives