Posted:2 months ago|
Platform:
Work from Office
Full Time
The client has an installed base of hundreds of scanner systems worldwide. In order to meet up-time contract agreements, the system downtime must be kept to an absolute minimum. The traditional way to diagnose a system failure is to send engineers to a failing machine and let them execute the diagnostics and calibration procedures using a set of procedures and software tools.Our client changed that way of working by introducing a server on-site that continuously monitors all scanners in a customer domain. The server must detect (upcoming) system failure and identify what corrective actions are needed via a knowledge and procedure database. The software running on the server is Java based. Core aspects of the design will be database management and information distribution (worldwide), performance efficient data collection schemes and data to information transitions.
Luxoft
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