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Job Title Senior Data Consultant (Managed Services and Support) Location Hybrid; 2 days a week on-site in our office in Creaticity Mall, Shashtrinagar, Yerawada Salary ??2,300,000 ??3,800,000/annum A bit about the role We're looking for experienced Senior Data Consultants who thrive in a fast-paced, problem-solving environment to join our global Managed Services team spanning India and the UK In this role, you'll be the gatekeeper of live cloud data solutions, ensuring data pipelines run smoothly and reporting layers stay up to date You'll take a proactive approach, identifying and resolving issues before they arise while optimising technical debt for long-term stability Working within a premium support model, you'll engage with C-level stakeholders, providing architecture reviews, system optimisations, and FinOps strategies to enhance performance and reduce costs You'll also lead monthly client meetings, advising on best practices and long-term improvements This is perfect for someone who enjoys client interaction, and is passionate about ensuring cloud data platforms perform at their best What you'll be doing Monitoring and managing live cloud data solutions, ensuring pipelines run smoothly and reports are refreshed Proactively identifying and resolving issues before they impact business operations Conducting architecture reviews and recommending improvements for efficiency and cost savings Managing stakeholder expectations, running monthly client meetings, and presenting holistic system health checks Acting as an escalation point for complex support cases that junior consultants cannot resolve Collaborating with vendor support teams (Matillion, Snowflake) and client-side IT teams to ensure seamless issue resolution What you'll need to succeed Strong technical expertise in Snowflake, Matillion, and SQL (or other cloud-based ETL tools) Experience with data modelling (eg Kimball methodology) Proven track record in high-pressure support roles, managing P1 incidents with quick decision-making Excellent stakeholder management skills, including experience working with C-level executives FinOps experience ability to assess cloud platform costs and optimise data processing expenses Knowledge of support queue management systems (ServiceNow, FreshService, JIRA, etc) Ability to work in UK support hours, covering critical pipeline refresh times (UK morning hours) So, what's in it for you The chance to work on high-profile cloud data solutions that drive critical business decisions An opportunity to play a key leadership role in optimising and improving cutting-edge cloud platforms Exciting career progression support work leads to delivery work, giving you opportunities to lead new projects A competitive salary, training opportunities, and a dynamic, fast-paced work environment About Snap Analytics We're a high-growth data analytics consultancy on a mission to help enterprise businesses unlock the full potential of their data With offices in the UK, India, and South Africa, we specialise in cutting-edge cloud analytics solutions, transforming complex data challenges into actionable business insights We partner with some of the biggest brands worldwide to modernise their data platforms, enabling smarter decision-making through Snowflake, Databricks, Matillion, and other cloud technologies Our approach is customer-first, innovation-driven, and results-focused, delivering impactful solutions with speed and precision At Snap, were not just consultants, were problem-solvers, engineers, and strategists who thrive on tackling complex data challenges Our culture is built on collaboration, continuous learning, and pushing boundaries, ensuring our people grow just as fast as our business Join us and be part of a team thats shaping the future of data analytics!