Senior Customer Support Analyst

As a Senior Customer Support Analyst at our company in Coimbatore, your role will involve providing exceptional customer support by analyzing customer needs, ensuring customer satisfaction, offering technical support, and delivering top-notch service on a daily basis. Key Responsibilities: - Provide exceptional customer support - Analyze customer needs - Ensure customer satisfaction - Offer technical support - Deliver top-notch customer service Qualifications Required: - Customer Support, Customer Satisfaction, and Customer Service skills - Analytical Skills and Technical Support expertise - Experience in handling customer queries, issues, and escalations - Ability to troubleshoot technical problems and provide effective solutions - Strong communication and interpersonal skills - Experience with CRM systems and help desk software is a plus - Bachelor's degree in a relevant field Please note that this is a full-time on-site role with 4-7 years of experience required.,