You will be working as a Senior Customer Support Analyst in Coimbatore on a full-time on-site basis. Your primary responsibilities will include providing exceptional customer support, analyzing customer needs, ensuring customer satisfaction, offering technical support, and delivering top-notch customer service consistently. With 4-7 years of experience, you should possess strong skills in customer support, customer satisfaction, and customer service. Additionally, you must have analytical skills and technical support expertise to handle customer queries, issues, and escalations effectively. Troubleshooting technical problems and providing appropriate solutions will be a crucial aspect of your role. Excellent communication and interpersonal skills are essential for this position. Experience with CRM systems and help desk software will be an advantage. A Bachelor's degree in a relevant field is required for this role.,
As a Senior Customer Support Analyst at our company in Coimbatore, your role will involve providing exceptional customer support by analyzing customer needs, ensuring customer satisfaction, offering technical support, and delivering top-notch service on a daily basis. Key Responsibilities: - Provide exceptional customer support - Analyze customer needs - Ensure customer satisfaction - Offer technical support - Deliver top-notch customer service Qualifications Required: - Customer Support, Customer Satisfaction, and Customer Service skills - Analytical Skills and Technical Support expertise - Experience in handling customer queries, issues, and escalations - Ability to troubleshoot technical problems and provide effective solutions - Strong communication and interpersonal skills - Experience with CRM systems and help desk software is a plus - Bachelor's degree in a relevant field Please note that this is a full-time on-site role with 4-7 years of experience required.,