Senior Customer Support Analyst

You will be working as a Senior Customer Support Analyst in Coimbatore on a full-time on-site basis. Your primary responsibilities will include providing exceptional customer support, analyzing customer needs, ensuring customer satisfaction, offering technical support, and delivering top-notch customer service consistently. With 4-7 years of experience, you should possess strong skills in customer support, customer satisfaction, and customer service. Additionally, you must have analytical skills and technical support expertise to handle customer queries, issues, and escalations effectively. Troubleshooting technical problems and providing appropriate solutions will be a crucial aspect of your role. Excellent communication and interpersonal skills are essential for this position. Experience with CRM systems and help desk software will be an advantage. A Bachelor's degree in a relevant field is required for this role.,