Senior Customer Quality & Success Manager

Nvelop

Senior Test Manager

What you’ll be doing

✔️ Lead test planning, QA validation, and UAT across sourcing workflows and AI-driven modules

✔️ Work hands-on with enterprise customers during onboarding and post-go-live

✔️ Own and evolve our customer-facing quality assurance process

✔️ Translate real-world feedback into product insights

✔️ Be the go-to person for both internal teams and customers when quality and value are on the line

✅ 5–8 years in SaaS with a mix of QA/Test Management and Customer Success or TAM experience

✅ Familiarity with procurement tools, legaltech, or enterprise platforms

✅ Strong communication skills and the ability to simplify complexity

✅ Experience in fast-paced, product-led environments

✅ Bonus: you’ve worked with AI/ML-powered tools or sourcing automation

Why Nvelop?

🚀 Venture-backed startup with real traction

🎯 Big product impact, zero bureaucracy

🌍 Remote-friendly and outcome-driven

💸 Competitive salary

Apply now

careers@nvelop.ai | 🌐 www.nvelop.ai

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