Senior Customer Executive

At Zapbuild, we create future-ready technology solutions for the transportation and logistics industry. Our mission is to support the industry with adaptive and innovative solutions to help it thrive amidst rapidly transforming supply chains. Whether our clients focus on sustainability, efficient logistics through new technologies, or cost reduction, we aim to keep them ahead of the curve with solutions well-equipped for upcoming challenges and advancements.

Role Description

This is a full-time on-site role for a Sr. Customer Care Executive located in Chandigarh. The Sr. Customer Care Executive will be responsible for day-to-day customer support, addressing customer inquiries, ensuring customer satisfaction, and providing exceptional customer service. This role also includes maintaining effective communication with customers, handling sales-related queries, and ensuring a positive experience for all clients.

Qualifications

• Customer Support, Customer Service, and Customer Satisfaction skills
• Excellent Communication skills
• Experience in Sales
• Strong problem-solving skills and ability to handle customer queries effectively
• Ability to work in an on-site environment and coordinate with the team
• Prior experience in the transportation and logistics industry is a plus
• Bachelor's degree in Business Administration, Communications, or related field

Industry

• IT Services and IT Consulting

Employment Type

Full-time

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Job Types: Full-time, Permanent, Fresher

Work Location: In person

Speak with the employer
+91 9876674484