Senior Customer Executive

At Zapbuild, we specialize in developing cutting-edge technology solutions tailored for the transportation and logistics sector. Our primary goal is to assist the industry by providing adaptive and innovative tools to navigate the evolving landscape of supply chains effectively. Whether our clients are focused on enhancing sustainability, optimizing logistics using emerging technologies, or reducing costs, we are committed to equipping them with solutions that anticipate future challenges and advancements. As a Senior Customer Care Executive based in Chandigarh, you will be responsible for delivering comprehensive customer support on a full-time on-site basis. Your duties will include managing customer inquiries, ensuring high levels of customer satisfaction, and delivering exceptional service. Effective communication with customers, handling sales-related questions, and guaranteeing a positive client experience are also key aspects of this role. The ideal candidate should possess the following qualifications: - Proficiency in Customer Support, Customer Service, and Customer Satisfaction - Exceptional Communication skills - Previous experience in Sales - Strong problem-solving abilities and capacity to resolve customer queries efficiently - Capability to thrive in an on-site environment and collaborate effectively with the team - Prior exposure to the transportation and logistics industry is advantageous - Bachelor's degree in Business Administration, Communications, or a related field Industry: IT Services and IT Consulting Employment Type: Full-time Job Types: Full-time, Permanent, Fresher Work Location: In person If you are interested in this opportunity, please contact us at +91 9876674484 to learn more about the role and discuss potential next steps.,