Senior Consultant - Extension Specialist (OHI)

Role Profile: Configuration Specialist

• Configuration Execution:

• Configure OHI platform modules, including authorizations, claims, policy, and master data, according to project requirements.
• Ensure configurations align with the overall solution architecture and business needs.
• Document configurations and changes, ensuring traceability and compliance with project standards.

• Collaboration:

• Work closely with the Lead Configuration Specialist, Business Analyst, and Solution Architect to ensure configurations support the intended solution design.
• Support the QA team during UAT, assisting with validation and providing OHI product expertise.

• Problem Resolution:

• Identify and resolve configuration-related issues promptly.
• Escalate complex issues to the Lead Configuration Specialist when necessary.

• Documentation:

• Maintain up-to-date configuration records and contribute to the creation of project artifacts.
• Assist in preparing reference materials and knowledge transfer documentation for client teams.

• Stakeholder Support:

• Collaborate with client teams to address configuration-related questions or adjustments.
• Provide feedback and suggestions to improve processes and configurations.

Knowledge and Qualifications:

• Bachelors degree in computer science, Information Systems, or a related field (or equivalent experience).
• At least 3 years of experience in configuring enterprise software, preferably in the healthcare or insurance domain.
• Oracle Health Insurance (OHI) platform configuration certification
• Development insight: Java, Groovy and PL/SQL understanding

Skills and Experience required:

• Technical Proficiency:

• Hands-on experience configuring OHI modules, such as authorizations, claims, policy, and master data.
• Knowledge of systems integration and how configurations interact across platforms.

• Problem-Solving:

• Strong analytical skills with the ability to troubleshoot and resolve configuration issues.

• Collaboration & Communication:

• Ability to work effectively in a team environment and collaborate with cross-functional teams.
• Strong communication skills, both verbal and written, to interact with team members and stakeholders.

• Attention to Detail:

• Thorough and precise approach to configuring and documenting system changes.

• UAT Support:

• Experience supporting functional and user acceptance testing by validating configurations and assisting QA teams.

• Preferred Experience

• Experience with healthcare systems and insurance claims processing.
• Familiarity with Agile methodologies and tools such as JIRA and Confluence.
• Exposure to quality assurance processes and testing frameworks.

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