Senior Cloud Operations Engineer

So, what’s the role all about?

We are looking for a highly skilled Senior Cloud Operations Engineer with strong hands-on experience in AWS and Azure environments to drive operational excellence, cloud security, automation, and cost optimisation. You will manage and improve our multi-cloud infrastructure, lead IAM and account creation processes, enforce FinOps practices, integrate Okta for identity, and support development teams through Git-based workflows and CI/CD.

Multi-Cloud Operations (AWS & Azure)

• Lead day-to-day operations of production cloud environments across AWS and Azure.
• Deploy, manage, and enhance services including EC2, VPC, S3, IAM, AKS, Storage Accounts, VNets.
• Architect and maintain scalable and secure IaC using Terraform, ARM, CloudFormation, etc.
• Enhance system reliability, performance and availability; handle incident response and participate in on-call rotations.

Identity, IAM & Account Creation

• Own end-to-end

  IAM management

  across AWS and Azure including

  role creation, policy management, permission boundaries

  , and least-privilege access models.
• Provision and manage

  cloud accounts/subscriptions

  , ensuring alignment with organisational standards (naming, tagging, cost allocation).
• Integrate

  Okta

  , Azure AD, and AWS IAM Identity Center for SSO/MFA and user lifecycle management.

FinOps & Cost Optimisation

• Implement FinOps practices across AWS and Azure to control and optimise spend.
• Generate and present detailed cost reports, forecasts and optimisation recommendations.
• Ensure proper tagging, reserved instance strategy, rightsizing, lifecycle policies and budget alerts.

GitOps, CI/CD & Automation

• Own Git workflow governance (branching, approvals, access, repo structure) in GitHub/GitLab/Bitbucket.
• Support engineering teams with CI/CD pipelines and GitOps deployments.
• Develop automation tools and scripts using Python/Bash to improve operational efficiency and reduce manual work.

Have you got what it takes?

• 5+ years working in

  Cloud Operations / SRE / DevOps

• Strong production-level experience with

  AWS and Azure

  .
• Deep expertise in

  IAM

  , organisational account/subscription creation & governance.
• Proficiency with

  Okta

  and/or Azure AD for identity & access management integrations.
• Strong knowledge of

  FinOps tools/practices

  and cloud cost optimisation techniques.
• Experienced with

  Git

  , CI/CD pipelines, and infrastructure as code (Terraform preferred).
• Proven scripting/automation abilities (Python or Bash).
• Strong understanding of network, security, monitoring and incident management in large-scale systems.

• AWS SysOps Administrator / Azure Administrator / Okta Certified Admin
• FinOps Practitioner / Terraform Associate

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!