Senior Client Partner - Technical Support

2 - 7 years

3 - 8 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Senior Client Partner - Technical Support

Responsibilities

  • Provide

    technical support

    for computer hardware and operating systems.
  • Handle

    installation of Windows

    , system configuration, and technical troubleshooting.
  • Perform

    remote support

    and system maintenance, akin to an IT administrator role.
  • Diagnose and resolve technical issues efficiently.

Skills

  • Excellent

    English communication skills (verbal and written)

    .
  • Strong

    analytical, problem-solving, and troubleshooting abilities

    .
  • Ability to work both independently and as a team member.
  • Proficiency in

    Windows installation, configuration, and technical troubleshooting

    .
  • Experience with

    remote support

    .

Qualifications

  • A

    Bachelor's degree (B.E./B.Tech)

    or

    Diploma in Engineering

    , preferably in Computer Sciences.
  • Willingness to work in

    night shifts

    .

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