Senior Car Rental Executive

As a Senior Car Rental Executive at Fiesta Smart Mobility Private Limited in Hyderabad, your role will involve overseeing daily operations, managing customer service, ensuring vehicle maintenance, coordinating with drivers, handling bookings and reservations, maintaining records, and preparing reports. Your responsibilities also include ensuring compliance with regulations, developing strategies to enhance service efficiency, and improve customer satisfaction. Key Responsibilities: - Manage daily operations of the car rental service - Oversee customer service and address any issues or concerns - Coordinate vehicle maintenance and ensure vehicles are in optimal condition - Communicate effectively with drivers and provide necessary guidance - Handle bookings, reservations, and scheduling effectively - Maintain records accurately and prepare reports as required - Ensure compliance with regulations and company policies - Develop strategies to enhance service efficiency and customer satisfaction Qualifications Required: - Strong operational management and customer service skills - Experience in coordinating vehicle maintenance and managing drivers - Proficiency in handling bookings, reservations, and record-keeping - Ability to prepare reports and ensure compliance with regulations - Excellent communication and interpersonal skills - Proven ability to develop strategies for service improvement - Bachelor's degree in Business Administration, Management, or related field - Experience in the transportation industry is a plus - Familiarity with sustainable transportation solutions is beneficial,