Senior Captain / Sr. Steward

Job Description

Responsibilities Supervise and lead the steward department, ensuring high performance and adherence to safety protocols. Coordinate with other departments to ensure a seamless and efficient operation. Ensure high standards of customer service and oversee the handling of guest requests and issues. Train and mentor team members to uphold service excellence. Monitor inventory and ensure adequate supplies for service operations. Implement and enforce safety and health regulations. Prepare and manage schedules to ensure proper staffing levels. Qualifications Bachelor’s degree in Hospitality Management, Maritime Studies, or a related field. At least 5 years of experience in a supervisory role within hospitality or maritime operations. Proven track record of excellent leadership and team management. Strong understanding of safety and health regulations within the maritime industry. Exceptional problem-solving and conflict-resolution skills. Ability to work under pressure and make quick decisions. Skills Leadership Team Management Customer Service Safety Compliance Inventory Management Conflict Resolution Contact Person : Ms. Shaina ( HR Manager ) Contact No: 98722-43031 Job Types: Full-time, Permanent Pay: ₹16,469.71 - ₹25,408.28 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Internet reimbursement Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person