Guest Relations / Public relation Manager

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Job brief

We are looking for a Guest Relations / Public Relation Manager (Female Candidate) to provide high-quality service to customers. You will address complaints and go the extra mile to make sure our guests are satisfied.

Responsibilities

  • Review arrival lists to welcome guests
  • Attend to guests and answer their inquiries
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks
  • Address customer complaints and escalate to Guest Relations Manager when needed

Requirements and skills

  • Must have Relevant Experience
  • Familiarity with hospitality industry standards
  • Proficiency in English / knowledge of additional languages is a plus
  • A customer-oriented and professional attitude
  • Diploma in Hospitality Management is preferred

Contact Person: Ms. Shaina ( HR Manager)

Contact No.: 98722-43031

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,752.91 - ₹30,154.51 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Internet reimbursement
  • Paid time off

Work Location: In person

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