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AMERICAN EXPRESS
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Senior Business Analytics II

Senior Business Analytics II

AMERICAN EXPRESS

2 - 7 years

13 - 17 Lacs

gurugram

Posted:2 days ago| Platform:

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Skills Required

business process automation coding process improvement business analytics ms office business intelligence operations analytics sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

The position provides a unique opportunity for an individual to build his/her skill across reporting and dashboarding . Specifically, the position will be responsible for development ongoing delivery of Performance Reporting Insights Suite within Global Merchant Network Services. This role places a focus on ability to think analytically and rationally , to synthesize complex data deliver reporting , incentive calculation for sales colleagues in GMNS business and managing incentive and reporting platform.

Deliver comprehensive performance reporting and Insights to help the leadership team and individuals evaluate and drive business performance
Ensure strict adherence of control and compliance and related policies
Partner with functional leaders, Strategic Business Partners and senior leaders to remove friction points, ensure data integrity for reporting and insights to fulfill business requirements and enable actions.
Understand complex operational systems and business intelligence tools, sales
Platforms for developing efficient, insightful products and offerings for customers
Look for efficiencies through automation
Devise process improvement tools and methodologies that will ensure flawless delivery exceeding customer expectations.
Evolve reporting to meet key business priorities, engage early on with stakeholders, gain buy in for implementing proposed solutions.
Leverage best practices internally and bring outside-in perspective to deliver best of breed reporting and insights
Good communication skills and ability to work with stakeholders across different geographical locations

Critical Factors to Success (Outcome Driven):

Business Outcomes:

Strong analytical skills and an innovative approach to solving both practical and theoretical problems and a tremendous will to win
Demonstrated ability to provide insight and accurate judgment in addressing and resolving business challenges and opportunities
Ability to interpret insights to derive strong requirements and prioritization based on data.
Strong people relationship building, management and influencing skills
Exceptional verbal, written, and interpersonal communication skills
Engage with key stakeholders to drive initiatives to enhance sales experience.
Automate and standardize reporting processes

Leadership Outcomes:

Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues shareholders.

Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings

Demonstrate learning agility, make decisions quickly and with the highest level of integrity

Lead with a digital mindset and deliver the world s best customer experiences every day

Minimum Qualifications

Past Experience

0-2 years relevant experience with excellent knowledge of Reporting and Visualization tools

Functional

Understanding of sales business process

Exposure to new BI tools with strong coding knowledge

Analytics reporting domain experience

Technical

Analytics Insights Targeting

Strong Python, SQL

Basic Statistical Knowledge: Hive/ML techniques

Advanced data manipulation automation skills

Data visualization

Preferred:

Data Analytics , Automation experience

Platforms

Big Data Platforms: Cornerstone

Visualization Platforms: Tableau , Power BI

Advanced MS Office Suites (Word, Excel, Powerpoint , Access)

Amex Platform Knowledge: CS/ CODL / LUMI

Behavioral

Enterprise Leadership Behaviors

Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

Bring Others With You: Build the Best Team, Seek Provide Coaching Feedback, Make Collaboration Essential

Do It The Right Way: Communicate Frequently, Candidly Clearly, Make Decisions Quickly Effectively, Live the Blue Box Values, Great Leadership Demands Courage

We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-we'll-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

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Senior Business Analytics II