The Senior Business Analyst acts as a bridge between business needs and IT solutions, analyzing requirements and improving processes to enhance efficiency and profitability.

Show Job Responsibilities

Responsibilities:

Gather and document business requirements from stakeholders.
Conduct market research and competitive analysis.
Collaborate with IT teams to develop system improvements.
Create process models and workflow diagrams.
Identify opportunities for cost reduction and efficiency improvement.
Facilitate communication between business and technical teams.

Qualifications:

Bachelors or Master s degree in Business Administration, IT, or related fields.
4+ years of experience in business analysis.
Expertise in business process modeling and requirements gathering.
Experience with tools like Jira, Visio, or Tableau.
Strong analytical, problem-solving, and communication skills.

A CRM Specialist manages customer relationship platforms and ensures effective engagement with customers to improve retention and sales.

Implement and maintain CRM systems like Salesforce, HubSpot, or Zoho CRM.
Analyze customer data to identify trends and improve customer engagement strategies.
Customize CRM workflows, automation, and reporting features.
Train sales and marketing teams on CRM best practices.
Troubleshoot CRM issues and provide user support.
Monitor and optimize CRM system performance.

Bachelors degree in Business, IT, or Marketing.
5+ years of experience with CRM tools like Salesforce, Zoho, or Microsoft Dynamics.
Strong data analysis and customer engagement skills.
Knowledge of marketing automation and sales processes.

A UX/UI Designer creates intuitive and visually appealing user interfaces that enhance user experience for websites and applications.

Conduct user research and create wireframes, prototypes, and UI designs.
Develop user-centered designs for web and mobile applications.
Collaborate with developers to ensure design feasibility.
Improve user experience through usability testing and feedback analysis.
Stay updated with UX/UI design trends and best practices.

Bachelors degree in Design, HCI, or related fields.
6+ years of experience.
Proficiency in design tools like Figma, Adobe XD, or Sketch.
Strong understanding of usability principles and user psychology.

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Senior Business Analyst