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Senior Business Analyst (Retail, Mobile App, Loyalty)

Senior Business Analyst (Retail, Mobile App, Loyalty)

Techno Compass Consulting

6 - 11 years

14 - 18 Lacs

Vadodara

Posted:1 week ago| Platform:

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Skills Required

Data analysis Data validation Manager Quality Assurance Publishing Business analysis Technical writing Analytical Customer support Continuous improvement Analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

WovV Technologies, Global Business Productivity SaaS company, is hiring Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry) for Permanent WFH / Remote / Chennai / Mumbai / Vadodara locations.

WovVTech s suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services.

Skills: Business Analysis, Business Requirement Gathering, Functional Documentation, Data Analysis, Communication, Documentation, Microsoft Office, Technologies Experience: 6 + years Key Roles and Responsibilities:

Ability to collect, analyse, and document requirements from stakeholders and customers.
Understanding of how to create workflows and identify areas for process improvements in customer support operations.
Create clear and concise documentation, including business requirements documents (BRDs), functional specifications documents (FSDs), user stories, and process maps.
Effectively communicate requirements to technical teams and stakeholders.
Facilitate communication and collaboration between key stakeholders, including customer support teams and technical teams.
Strong verbal and written communication to convey technical requirements to both business and IT teams as well as to interact with Client stakeholders
Work collaboratively with team members and provide clear updates.
Work with data clean, manipulate and analyse data for meaningful insights and updates.
Participate in testing and quality assurance activities.
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Provide guidance and mentorship to junior business analysts.
Contribute to the continuous improvement of business analysis processes.

Requirements

A bachelor s degree in business or related field or an MBA. A minimum of 3 years experience in Business / Systems Analysis or Quality Assurance
Strong writing skills
Excellent communication abilities
Prior experience in preparing relevant documents
Experience working with international clients
Proven experience in eliciting requirements and testing and expert in BRD/FRD creation and development
Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
Basic knowledge in generating process documentation
Strong written and verbal communication skills including technical writing skills
Proficiency in Microsoft Excel: Experience with pivot tables, data validation, conditional formatting, and charts.
Detail oriented, analytical and inquisitive

Benefits and Perks :

Work from Home / Remote Working
Flexibility in timing
5 Days working
Team Outing
Exciting career path with an exponentially growing company
Fun activities
Abroad opportunities
Deserving compensation

Job Title Senior Business Analyst (Retail, Mobile App, Loyalty, Shopping Malls industry)

Location Vadodara

Min. Experience 6+ Years

Salary As per Industry Standard

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Senior Business Analyst (Retail, Mobile App, Loyalty)