Senior Business Analyst

Key Responsibilities:

Client Pre-Sales Engagement

• Lead initial client interactions, understand client needs, and effectively communicate capabilities and strengths.
• Collect detailed business requirements through client meetings, workshops, and discovery sessions.
• Prepare compelling client presentations, proposals, and RFP responses.

Leadership Experience (New Builds)

• Must have successfully led

  multiple software development projects

  (pre-sales) from scratch, working on

  completely new client requirements or new product ideas

  (not just maintenance or enhancement projects).
• Demonstrate ability to shape raw client concepts into structured, documented requirements ready for development.
• Provide examples of past projects where you translated a clients vision into an actionable, signed-off project scope.

Documentation & Requirement Management (Core BA Work)

• Business Requirement Document (BRD)
• Functional Requirement Document (FRD)
• Scope of Work (SOW)
• Wireframes, Mockups, Prototypes
• User Stories / Use Cases
• Software Requirements Specification (SRS)
• Proposals and RFP Responses
• Sign-off Documents from clients

Additionally, you will:

• Ensure documents are detailed, accurate, and aligned with client expectations.
• Work closely with technical team to ensure feasibility and with QA team to ensure testability.
• Maintain traceability of requirements through the project lifecycle.

Liaison Between Client & Technical Team

• Manage and clarify queries raised by the technical team.
• Act as the single point of contact for requirement-related discussions during pre-sales and early project phases until kick-off / handover to Ops team.

Project Management Support:

Keep a tab on the progress/deliverables, keep informal touch points with Client SPOC, raise flags in case of any drift In formals Client/Project Health check

Tools and Technology:

• Use project management tools (such as JIRA, Azure DevOps, Trello, or similar) to track tasks, requirements, and progress.
• Leverage AI tools (such as ChatGPT, Copilot, or other generative AI) to improve document preparation, create client-facing artifacts, or enhance analysis work.

Personal Traits & Soft Skills:

• Quick learner with a passion for mastering new tools, technologies, and domains.
• Highly proactive, self-starter, able to take full ownership of tasks and client interactions.
• Keen attention to detail and a structured approach to problem-solving.
• Strong collaboration and interpersonal skills; able to manage diverse stakeholder groups.
• Curiosity-driven mindset, always looking for ways to improve processes and deliverables.
• Excellent organizational and time management abilities.

Required Skills & Experience:

• Proven experience (8+ years) as a Business Analyst in software development or IT services, especially in client-facing roles.
• Hard core hands-on is the need not a lead/manager or want to be a lead/manager.
  Strong background in pre-sales, client presentations, and proposal preparation. Expertise in preparing:
• BRD, FRD, SRS
• Scope Documents, SOW
• Wireframes, Mockups, Prototypes
• User Stories, Use Cases
• Proposals, RFP responses, and Sign-off documents
• Excellent written and verbal communication skills; able to engage confidently with foreign clients (especially US clients).
• Strong collaboration and Stakeholder mgmt. skills
• Domain knowledge in US Healthcare and or EHS/ESG is a strong plus.
• Familiarity with Agile methodologies, tools, and project management processes is a plus.
• Strong analytical and problem-solving skills, with the ability to handle multiple client engagements simultaneously.