Senior Business Analyst

Hsbc

8 - 13 years

20 - 25 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

Outbound Change management Business Analyst Business analysis Consulting Agile MS Office Operations Financial services Business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Articulates or translates complex information in clear, meaningful and structured way to suit audience.
Often acts as an expert across multiple projects simultaneously, owning features and guiding the teams on their requirements gathering, design, change or implementation approach.
Be responsible for implementation management, including planning, controlling and reporting on implementation of the change product .
Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.
Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate; handle any unforeseen roadblocks swiftly and effectively.
Be responsible for change planning and audience analysis; through to designing and delivering change interventions (eg communications, training, support, organisation alignment); and tracking and taking actions on change readiness,

requirements:

8+ years of experience in business analysis and most recent experience preferably in the banking and financial domain.
Strong business analysis, requirements gathering and design thinking skills with a mix of business, operations and technology focused projects.
Promote Agile ways of working, and manage requirement life cycle and traceability, experience in digital transformation projects in a global banks/consulting firm/ Financial industry.
Strong knowledge of banking fraud domain and has been part of a fraud engagement
Good knowledge of different types of frauds pertaining to outbound and inbound payments, cards
Good knowledge of a banking fraud product (SASEFM, Feedzai etc)
Adapt and adhere to the HSBC s ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for programme execution.
Experience in Change management and Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user.
Effective communication, inter-personal and negotiating skills.
Knowledge of MS Office and business analysis tools and techniques, knowledge of JIRA and Confluence tools.
Create required artefacts and to expected standard (eg Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability)
Lead planning analysis activity with optimal use of resources to help define and track metrics and KPIs for the product.
Use of customer, product, and operational procedural insights to optimise experience and propositions.

The following additional skills would be advantageous:

- Certified Business Analysis Professional (CBAP) If not held, you would be expected to work towards the qualification

- Agile Certifications

- Design Thinking

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