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Senior BNC Manager, Amazon Now [Tez] Quick Commerce

Senior BNC Manager, Amazon Now [Tez] Quick Commerce

Amazon

5 - 10 years

37 - 45 Lacs

bengaluru

Posted:3 days ago| Platform:

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Skills Required

automation business analysis analytical manager program management account management customer experience continuous improvement stakeholder management performance improvement sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

This role owns end-to-end program management and performance goverce across multiple functions, including marketing, traffic, conversion, vendor operations, selection, pricing and customer experience across different areas etc. The position is responsible for setting up a structured alarm and metric framework that proactively identifies risks, trends and opportunities across order patterns, defects, OTIF adherence, hub supply, and SKU buyability. The role demands deep analytical rigor to translate data into actions that improve speed, availability and customer outcomes. Success depends on strong stakeholder management with product, operations, tech, fice and vendor partners to drive alignment, close performance gaps and create mechanisms that scale across teams and regions.
Design, implement and manage dashboards and automated alarms across traffic, conversion, marketing impact, vendor supply, OTIF, order trends, pricing, selection and SKU buyability. Program manage performance improvement by creating mechanisms to track inputs, identify gaps and drive corrective actions with accountable owners. Lead cross-functional reviews to diagnose root causes and embed solutions into operating plans. Partner with senior stakeholders across category, operations, vendors, sellers, tech and product teams to align on goals and escalate risks. Use analytical insights to influence planning, inventory flows, promotions and customer experience. Own program roadmaps, track progress and enable continuous improvement through automation, goverce and experimentation. 5+ years of with Excel experience 5+ years of account management, project or program management or buying experience Bachelors degree, or 5+ years of professional or military experience Knowledge of Microsoft Access or SQL Experience using data to influence business decisions Experience driving internal cross-team collaboration Experience with business analysis and P&L management Experience driving direction and alignment with cross-functional teams

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Senior BNC Manager, Amazon Now [Tez] Quick Commerce