Senior Associate- US Reconciliation

Job Description

Support Managers with client engagement ensuring all information is accurate and provided on time Provide support and guidance for all implementations and go lives Provide daily functional support to the teams, to support the successful delivery of General Ledger documents and files. Performs financial audits, analyses data, reconcile and balance payroll results, payroll postings and GL interface transmittals for all on and off cycle processing s and adjustment runs Reviews all variances through investigation and resolution processes, completes root cause analysis as required, and recommends client intervention procedures and communicates variances Analyzes accounting compliance issues and determines financial impacts and risks to Strada/client financials/processes Facilitates appropriate resolutions based on those impacts, including system configuration changes Makes formal recommendations to the client regarding escalated issues and resolves client inquiries based on financial and legal compliance impacts and risks to Strada, Strada s clients, and funding sources Analyzes internal processes, methods, and procedures to ensure appropriate audit controls are in place and being followed Responsible for the updating, maintaining, and enforcing of the Defined Work Instructions (DWIs)and other process documentation Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate Contribute to team meetings and raise any issues immediately to your Operations Manager Serves as expert responder to all audit requests ensuring the accurate and timely responses Provides reconciliations of payroll related balance sheet accounts to clients as required. Communicates regularly with various payroll processing teams to resolve escalation issues and to share lessons learned to optimize service delivery Communicates with Clients and Vendors to resolve Accounting and Treasury related issues Working with Operational Management and Products to implement automation, innovation, and any continuous improvement programs Support Year End Ability to recognize and deal appropriately with sensitive and confidential information Proactively identify upsell opportunities Support Management with the resolution of client escalations, along with lessons learned Upskill and develop team members through training delivery and coaching to enable them to fulfil their role Time Recording to be completed on time and accurately Other duties, as assigned by your immediate supervisor and/or manager Build good relationships with all lines of businesses where appropriate Participates in projects and activities as needed and assigned Key experience Strong analytical and problem-solving skills Strong communication skills (written and verbal) Detail-oriented, organized and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines Payroll Experience Accounting/Finance experience - specifically Bank Account reconciliation experience. Proficient in Microsoft Office, Advanced Excel - pivots, vlook-ups, concatenate Requires the ability to interact with others in multiple locations globally Self-motivated and a willingness to learn Graduate from any stream / Diploma Holder 2 -5 years experience