Senior Associate

Job Description

Not Applicable Specialism Salesforce Management Level Senior Associate & Summary As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. \ & Summary A career in our Salesforce team will provide the opportunity to help our clients transform their technology landscape across Front, Back and MidOffice functions leveraging Salesforce. We focus on contributing to PwC s value proposition of strategy led, and technology enabled , by aligning our Consulting Solutions industry focus with the Salesforce technologies such as Salesforce Platforms, 365, Azure, Power Platform and Power BI. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmers and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. About the Role We are seeking an experienced and detailoriented Quality Assurance (QA) Specialist to join our Sales team. The ideal candidate will have a solid understanding of Configure, Price, Quote (CPQ) processes, and handson experience with either Salesforce (SFDC) or Dynamics 365 (D365). Experience with automation tools is a plus, as we aim to enhance the quality and efficiency of our sales operations. You will play a critical role in ensuring the accuracy and quality of the sales solutions, working closely with the sales, IT, and product teams. s CPQ Testing Ensure the correctness of CPQ configurations, pricing, and quoting processes by performing manual and automated tests. Salesforce (SFDC) / Dynamics 365 (D365) Testing Validate the functionality and integration of the CPQ tool within SFDC or D365 environments. Test Planning & Execution Design, create, and execute comprehensive test cases and scenarios, ensuring coverage of both functional and nonfunctional requirements. Defect Management Identify, track, and report defects and issues; collaborate with developers and business users to resolve them in a timely manner. Collaboration Work closely with sales, product, and IT teams to understand requirements and provide feedback on system functionality and usability. Automation Develop and implement automated tests where applicable to increase test coverage and efficiency. Regression Testing Perform regression tests during system upgrades or enhancements to ensure continued functionality. Documentation Maintain detailed documentation of testing processes, test cases, and results. Continuous Improvement Actively participate in process improvement initiatives to streamline testing processes and enhance product quality. Mandatory Skills Salesforce QA, Automation Testing, Functional Testing, Manual Testing, CPQ Testing Preferred Skills Salesforce QA, Automation Testing, Functional Testing, Manual Testing, CPQ Testing Competency Enterprise Apps Salesforce Years of experience required 4 to 7 Years Education qualification B.Tech/B.E./MCA/MBA Education Degrees/Field of Study required Master of Business Administration, Bachelor of Engineering, Bachelor of Technology Degrees/Field of Study preferred Required Skills Salesforce Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Travel Requirements Government Clearance Required?