Senior Associate - HR

Job Purpose

• Partner with the HRBP on priorities pertaining to talent management, MIS & SAP management & change management.
• Assist the HRBP on implementing the organizational changes; drive adoption of the HR service delivery model within the function.

• Key Accountabilities

Business Partnering

• Develop reports related to HR interventions, processes & policies
• Implement the HR strategy for the business verticals including all COE initiatives
• Assist in properly maintaining the employee records in organization database
• Assist in providing solutions related to workforce, talent, and organizational matters
• Assist in developing solutions based on understanding of business strategies
• Implement HR plans and budgets for the business supported

HR Service Delivery

• Coordinate local HR service delivery to ensure operational excellence
• Ensure all HR processes are in adherence with timelines and compliance
• Collaborate with HR Shared Services to execute services at a local level
• Assist HRBPs in formulating HR policies, processes, and programs for the business vertical
• Partner with resources from CoE to implement HR solutions for business

Talent Acquisition

• Collaborate with TA function for setting up interviews and drive its logistics 

Performance Management

• Partner with business vertical leads to align organizational goals with individual goals
• Execute PMS processes in strict adherence to timelines for the applicable function and/or business unit
• Record & solve grievances in performance ratings from employees in the BU/Function

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Skills Required for the role

Data orientation

Strong Interpersonal Skills 

Decisiveness 

Result Orientation

Planning & Coordination skills 

Attention to Detail  

Key Performance Indicators

Employee and Leadership Satisfaction

• Employee Satisfaction Score
• Functional Head/Business Lead Satisfaction

Process Effectiveness and Efficiency

• Process Effectiveness Metrics as Applicable
• Issue Resolution Cycle Time
• Reporting Accuracy
• Adherence to Process Timelines

Human Resources and Development Metrics

• Attrition Rate
• Conformity to Training Calendar

• Key Interfaces

Internal Interfaces

Functional Teams

• Coordinate actively with business leads to implement HR policies and processes. Ensure all processes are in line with HR strategy in collaboration with the applicable HR CoEs.

HR Teams

• Support in implementation of HR policies, processes, and programs

• Educational and Experience Requirements

Minimum Education Requirement

• Bachelors degree/diploma in Personnel/Human Resource Management

Minimum Requirement

Desired

Experience

• 3-4 years of experience in HR
• 5+ years of experience in HR
• Experience in the aviation sector is an added advantage