Senior Architect

About Us At Bank of America, you will be part of a company driven by a common purpose to improve financial lives through the power of connections. Emphasizing Responsible Growth, we prioritize delivering for our clients, teammates, communities, and shareholders every day. Being a great place to work globally is crucial to driving Responsible Growth. We are committed to fostering a diverse and inclusive workplace, valuing individuals with various backgrounds and experiences. Our investment in teammates and their families includes competitive benefits to support physical, emotional, and financial well-being. Bank of America promotes collaboration and offers flexibility to employees. Our approach to flexibility varies based on roles within the organization. Joining Bank of America means embarking on a rewarding career with opportunities for learning, growth, and impact, empowering you to make a difference. Global Business Services Global Business Services provides Technology and Operations support to Bank of America's Lines of Business and Staff Support Functions through a globally integrated delivery model and resilient operations. Known for flawless execution, sound risk management, operational excellence, and innovation, Global Business Services operates in India through BA Continuum India Private Limited (BACI), the operating company for India operations of Global Business Services. Process Overview The Global Technology Service Management team focuses on designing, implementing, and managing next-generation Service Management policies, processes, and solutions to ensure stable, resilient, and available technology services for customers and employees. Job Description As a ServiceNow Senior Technical Architect (STA) at Bank of America, you will lead significant workstreams to implement and maintain end-to-end automated solutions. Collaborating with the ServiceNow Global Development Team, you will play a key role in addressing complex challenges and feature design on the ServiceNow platform. Working closely with the Principal ServiceNow Solution Architect, you will contribute to solution fit, platform scalability, and implementation best practices. Your responsibilities will include defining and maintaining target architecture, enforcing engineering standards, guiding development teams, managing code quality control, and ensuring alignment with the target state architecture. Additionally, you will assist in triaging and resolving issues during all phases of development, as well as providing input on implementation design for complex features. Requirements - Education: B.E/BTech Comp Science, M.C.A - Experience Range: 12 years - 20 years - Certifications: ServiceNow Certified Implementation Specialist (ITSM, Security Incident Response, Vulnerability Response, Risk & Compliance) - Foundational Skills: ServiceNow technical consulting and development experience, ITIL certification - Desired Skills: ServiceNow cloud platforms, architecture, and various technical aspects related to ServiceNow implementation and management - Work Timings: 8.30 am - 5.30 pm and 2.30 pm - 11.30 am - Job Location: Chennai/Hyderabad If you are looking for an opportunity to work on innovative solutions and contribute to the growth of a global organization, Bank of America invites you to join our team as a ServiceNow Senior Technical Architect.,